SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of zardeals (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://zardeals.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
2019 New Sliver Gold Women Ankle Boots Pointed Toe Chunky High Heel Boots Mirror Metallic Women Pumps Female Sexy Stiletto BootsUSD 21.44-27.49/piece
2019 New Summer Peep Toe ankle sandals boots Transparent Cross-tied crystal square heels women’s 12cm high heels shoes womanUSD 38.07/piece
2018 Autumn Women Sock Boots Stretch Fabric Slip On 6.5CM High Heels Pointed Toe Ankle Boots Women Pumps Stiletto Ladies Shoes USD 20.70-25.20/piece
2019 New Women Luxury Silk Boots Martin Ankle Boots New Autumn Winter Embroider Womens Motorcycle Boots Lace Up Shoes WomanUSD 36.00-41.20/piece
2019 Summer New Ankle Strap Cross-tied Women Sandals 11.5cm High Heels Sexy grain Lace-Up Sandals High Quality Thin Heels ShoesUSD 25.99/piece
2019 New Spring Autumn Fashion Printed Stretch Fabric Sock Boots Pointed Toe High Heels Mid-Calf Woman Boots Ladies Short BootsUSD 29.50/piece
Thank you for the quality goods! Size 7.5 came up to 38 russian size with a margin, can be worn with a thick toe
Quality is good, glue is nowhere to be seen, inside a small deputy. fur, in convenience-in principle, it will come down, a little strangely felt sock, but i think it is connected with a narrow nose)) i have a foot of 24,5 cm (ros. 38 size) took 40 size-just) for some reason waited silvery, came golden-upset, thought the store jammed-it turned out i stepped and the wrong color chose: d before kemerovo the parcel was about 3 weeks, limited tracking (only there was a message that boots in latvia, and then at the point of issue at the post office)
Excellent shoes)) well packed, without damage. Convenient shoe, size in size) the order came in 13 days. I recommend the store. Thank You
I order a second time. The first time black, i did not guess with the size. At 24 cm took 6 and they turned out to be large. This time i felt 5, i was lying just, but as if the rise is not in place. On dr was 5,5 as advised by the store. Well, there is nothing like not far distance
Just stunning boots! The size approached perfectly, i'm completely delighted, it came very quickly!
I love these boots, I got so many compliments on them. Thank you store!
super good packing. shoe really beautiful. true size! but I oder half size bigger then I normally wear. so its too big for me :( I will oder again. thank you!
I arrive in less than 22 days, super good answer
Very beautiful, comfortable, high-quality, and most importantly i still have time to resemble until the heat came!!! Fast shipping!!! Thank you dear store!!! Take it will not regret!!!
Qualitatively done. Well packed in air bag. Looks like in the picture. Sent quickly. Made an order on april 8, received on april 30 in kaliningrad.
Ordered 5.04 parcel came 25.04. Boots really liked. Take on your usual size, not small. Packed in tubular packaging and inside the insert with foam, so as not to lose shape. I recommend the store... boots for those who like to be in the spotlight. very cool.
Delivery 3 weeks. The quality is excellent, all as in the picture
The shoes are super beautiful but I expected another quality so, a little disappointed.
All fine. bit slippery inside. and some scratches here and there. i bought up one size sits well. front pointy is a bit tight. good thing i bought up one size. happy w the shoes good quality. note that zipper is white. inside is furry. dont buy if you have big calves. it wont fit.
These shoes are amazing! Great quality and very comfortable. Shipping was quick (2 weeks).
Perfect quality, but it’s bigger for me
Delivery is fast. i ordered a smaller size, but due to the length of the sock it is fashionable to take another size smaller. most likely i will order another color.
Excellent model, i liked it, the size of the sole on my 36 took 5.5
The material is soft enough, so comfortable. Take exactly according to the measurements, i usually take 0,5 cm more with a margin and turned out to be large. In general, due to the wide shaft fit on a sufficiently full shin. The model is comfortable, but because of the wide shaft look not very elegant, 4. delivery is fast, the store is umnichka, packed well
It came quickly, i made a mistake myself and ordered my wife for a larger size, the store seemed to answer with a smile, but sent the next day 38 size, it was necessary 37. Okay, my joint.
Gorgeous!! Ordered 39 and I'm 38 and it's a bit big so there's no need to order bigger size. The quality is good and beautiful.
Size 8 corresponds to our 40