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Product always receives high satisfaction ratings from our customers

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Zardeals.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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A***r
25 Jun 2020

Perfecto

M***
4 Apr 2020

Beautiful!! Thank you store that I recommend and more the product was well packaged size 40 (9) impeccable

V***l
5 Mar 2020

Cool boots! Fit in size. light, beautiful, comfortable. the store is well done! Thank you very much!!!

J***i
14 Jan 2020

Ordered 7,5 size by 24,5 cm as in the description is great. Full 39 size. So sell with Краснодара. [email protected] Qualitatively packed, nothing wrinkled, comfortable shoe, and heel steady. On a wide leg are comfortable and do not press.

L***l
9 Dec 2019

Excellent as I expected. Silver Mirror. The exact size. I arrive in less time than I expected to be super recommended.

H***e
15 Nov 2019

Perfect boots! As pictured and surprisingly comfortable. I got a size 8 and I’m normally a euro size 39.5.

R***r
12 Nov 2019

Thank you! Ankle boots got, look better than I expected but, unfortunately, I reinsured, and ordered a larger size and drowned in them. If there is someone from Moscow, ready to sell for 1500. Bought for 1678. New! Size 38. My tem 89779574330

T***y
9 Nov 2019

These boots are amazing. I ordered a US size 9 just Incase they ran small, I’m usually an 8 or 8.5.

A***e
7 Nov 2019

Top qualité

E***a
22 Oct 2019

Look great on the legs, no creases, packed were excellent!

M***a
6 Oct 2019

In general, such as in the description, delivery 2-3 weeks to st. petersburg. There is a little glue and somewhere sloppy, but in general the view does not affect. To combine in clothes is difficult, but interesting

Customer
30 Sep 2019

Seller shipped very fast and wrapping was perfect! Boots are exactly the same as pictures, inside with warm fabric, GREAT QUALITY!!!! I’m super satisfied!!!

Y***a
30 Sep 2019

Super boots! Size in size! Walked a little over three weeks to vienna! They are as in the picture. Of course, they will be scratched when wearing, they should be very carefully worn. Will slide or not, i do not know! But for now everything is very cool. Take your exact size

T***a
19 Sep 2019

Cool boots))

H***a
19 Sep 2019

Shoes as the picture, all super, are very rigid

V***a
31 Aug 2019

A little big. At 38 ordered 24,5 that is, 39 came. I don't know how to wear them now

A***e
27 Aug 2019

i love it

L***a
26 Aug 2019

Comfortable, beautiful, chic

R***r
20 Aug 2019

Came for 2 weeks before st. petersburg. Boots super! Gorgeous shine! Order-you will not regret! All beauties who want to stand out from the crowd-i recommend)!

E***s
14 Aug 2019

Excellent product took about 2 months to arrive

I***a
30 Jul 2019

Thank you for the quality goods! Size 7.5 came up to 38 russian size with a margin, can be worn with a thick toe

T***a
11 Jul 2019

Quality is good, glue is nowhere to be seen, inside a small deputy. fur, in convenience-in principle, it will come down, a little strangely felt sock, but i think it is connected with a narrow nose)) i have a foot of 24,5 cm (ros. 38 size) took 40 size-just) for some reason waited silvery, came golden-upset, thought the store jammed-it turned out i stepped and the wrong color chose: d before kemerovo the parcel was about 3 weeks, limited tracking (only there was a message that boots in latvia, and then at the point of issue at the post office)

L***a
11 Jun 2019

Excellent shoes)) well packed, without damage. Convenient shoe, size in size) the order came in 13 days. I recommend the store. Thank You

V***m
21 May 2019

I order a second time. The first time black, i did not guess with the size. At 24 cm took 6 and they turned out to be large. This time i felt 5, i was lying just, but as if the rise is not in place. On dr was 5,5 as advised by the store. Well, there is nothing like not far distance

M***a
20 May 2019

Just stunning boots! The size approached perfectly, i'm completely delighted, it came very quickly!

U***r
16 May 2019

I love these boots, I got so many compliments on them. Thank you store!

Customer
10 May 2019

super good packing. shoe really beautiful. true size! but I oder half size bigger then I normally wear. so its too big for me :( I will oder again. thank you!

C***k
7 May 2019

I arrive in less than 22 days, super good answer

Customer
2 May 2019

Very beautiful, comfortable, high-quality, and most importantly i still have time to resemble until the heat came!!! Fast shipping!!! Thank you dear store!!! Take it will not regret!!!

E***a
30 Apr 2019

Qualitatively done. Well packed in air bag. Looks like in the picture. Sent quickly. Made an order on april 8, received on april 30 in kaliningrad.

O***a
26 Apr 2019

Ordered 5.04 parcel came 25.04. Boots really liked. Take on your usual size, not small. Packed in tubular packaging and inside the insert with foam, so as not to lose shape. I recommend the store... boots for those who like to be in the spotlight. very cool.

M***a
10 Apr 2019

Delivery 3 weeks. The quality is excellent, all as in the picture

A***a
1 Apr 2019

The shoes are super beautiful but I expected another quality so, a little disappointed.

E***n
1 Apr 2019

All fine. bit slippery inside. and some scratches here and there. i bought up one size sits well. front pointy is a bit tight. good thing i bought up one size. happy w the shoes good quality. note that zipper is white. inside is furry. dont buy if you have big calves. it wont fit.

S***n
31 Mar 2019

These shoes are amazing! Great quality and very comfortable. Shipping was quick (2 weeks).

P***s
28 Mar 2019

Perfect quality, but it’s bigger for me

V***m
27 Mar 2019

Delivery is fast. i ordered a smaller size, but due to the length of the sock it is fashionable to take another size smaller. most likely i will order another color.

M***a
15 Mar 2019

Excellent model, i liked it, the size of the sole on my 36 took 5.5

A***a
5 Mar 2019

The material is soft enough, so comfortable. Take exactly according to the measurements, i usually take 0,5 cm more with a margin and turned out to be large. In general, due to the wide shaft fit on a sufficiently full shin. The model is comfortable, but because of the wide shaft look not very elegant, 4. delivery is fast, the store is umnichka, packed well

G***r
27 Feb 2019

It came quickly, i made a mistake myself and ordered my wife for a larger size, the store seemed to answer with a smile, but sent the next day 38 size, it was necessary 37. Okay, my joint.

S***n
21 Feb 2019

Gorgeous!! Ordered 39 and I'm 38 and it's a bit big so there's no need to order bigger size. The quality is good and beautiful.

M***v
15 Feb 2019

Size 8 corresponds to our 40

2019 New Sliver Gold Women Ankle Boots Pointed Toe Chunky High Heel Boots Mirror Metallic Women Pumps Female Sexy Stiletto Boots

42 Reviews
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