SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China and the USA will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive at your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Zardeals.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect outfit
Cool, and the quality and size correspond. with the store did not communicate.
Everything is fine, the goods came quickly
Very good, as usual!
The suit is cool. A little thread stick out, but it's easy to fix. The description corresponds. Malomerit very little. Purchase is satisfied
Li's clothes and super fast
All OK
The store is very responsible. Goods of good quality, ordered 7 things, not everything was in stock, agreed to replace, without problems all sent
It took a long time, more than a month. Quality is good, for 5 years took size 6. just
Very good products, exact sizes, i ordered size 4 t for 2 years, and it looks exactly and very beautiful.
Is very nice :)
The parcel went a long time, the store sent it not immediately, so the track number gave in the end correspondence to another, not the one that is specified in the order. I ordered 11.11, i received a parcel in krasnodar 31.12. I made several orders to apply all discount coupons (for 1000 rubles), the seller sent all orders with one package. The seller replied to all messages, extended the protection period of buyers. The suit itself looks good, a little small, the child is now 2.4, height 100 cm, i think it will be just by the summer. Perhaps the shorts will be wide. T-shirt is very soft and pleasant to the touch, shorts made of dense cotton, but not denim, for the summer will go. The seams on the t-shirt are even, the thread does not stick out. On shorts there are curves seams and protruding threads, but not critical.
Quality is good. There are threads sticking out, but not critical. Size 5 t came up to a 3-year-old baby
Very good
Great suit. Stitched qualitatively, the threads do not stick out, the seams are even. Shirt made of fine cotton. Breeches from a dense caton. The child is 95 cm tall in size. Delivery fast, track tracked.
I. liked the whole. oufitt, he needed for my 2 year old.. Size 100
Very good) the shirt really liked, quite qualitatively made, shorts under the grated jeans
Very cool suit, fast delivery!
Super beautiful
loved the little suit, take the arrive per account the post office. but valeu apena!
all super!!
beautiful thank you. all
arrived מאד מאד fast, look just as the picture, suit sizes, standard sizes
заказывала пришёл 2 28.02. goods is completely matches the description. such price quality for excellent, satisfied i recommend. i usually рослый биржу baby two size bigger it took by 5. recommend.
is not thick both handle as top are thin.. but a good co along for socks station .. valley the feather. bought 4 served for my son 2 year.. it took 4 months to arrive
pants length 54 cm. t ordered, большевата height 84 cm, summer must be just.
very good, as the photo!
gorgeous!!!!
3x for son брала year old size t. большеват little now, to fly will just right. very like, all beautiful. perfect suit
very nice, like q the picture. polo COTTON, good sewing. PANTS fine Done, fabric soft NEITHER THIN NEITHER thick... 2 months and medium a Peru tardó
Комплект из брюк (брюки из плотной хлопковой ткани, внутри пояса регулируемая резинка), ковточки (ткань хлопок+эластан). Ковточка пришла с маленькой дыркой.
Качество на уровне , спасибо ! Супер ! :)
hermoso.. igual a la descripción
Классное качество
set gorgeous. good quality.
Lindo eu amei... Meu filho ficou ainda mais lindo...kkkk
Шорты отличные, хлопок, слегка тянутся. Рубашка из синтетики, но по отзывам я этого и ожидала. На худенького ребенка. Размер 6 на 5летку хорошо, только в плечах немного широко. Пояс из кожзама, очень хлипкий. Но на пару праздников, выдержит. В целом отличный костюм за эти деньги!!!
llegó en un mes y medio a Peru. Muy lindo. La camisa es de tela que no estira. El short es de tela drill. Lo compre para mi bb de un año que pesa 13kg y mide 77cm y le queda, y le durara hasta que cumpla 3 años.
muito lindo
Костюм хороший! Пришел за месяц в Астрахань. Размерной сетке соответствует. Без запаха. Рекомендую
lindo
lindo, mas o tamanho é bem pequeno!!
muito lindo, calça de sarja, camisa de malha... lindo
mto lindo amei
Produto muito bom
chegou muito rápido 20 dias, vou comprar mais, os produtos são ótimos pelo preço.
me encantó
ребёнку год,рост 77 см,вес 12 кг рубашка длинновата,заправляю,шорты тоже,получается как бриджи материал хлопок,в рубашке есть стрейч доставка быстрая,трек отслеживался спасибо
Костюмчик отличный, без запаха, размер немного большеват, но это ничего страшного, спасибо продавцу!!
Lindo! A camisa tem licra. O Short veio pequeno e sem etiqueta para conferir o tamanho. Pedi tamanho 7T ficou a conta para criança de 4 anos.
Ótimo produto.Exatamente como na foto.Recomendo.Chegou super rápido no Brasil,um mês apenas.Excelente loja.
Миллионный отзыв какой супер костюм. Взяла на годик, лучше не придумаешь. Рекомендую. За такую цену (560 р) потрясающий. Качество и ткань выше всяких похвал. На следующее лето обязательно закажу такой ещё!!!
Хороший и красивый комплект!