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Verified by shoppers
Product always receives high satisfaction ratings from our customers

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Zardeals.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

5 stars
(42)
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3 stars
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2 stars
(0)
1 star
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Write a Review
J***a
27 Feb 2018

watch gorgeous, super detailed and very well finished. attendance store sensational! delivery for the brazil it took 9 january the 27 february, the what is a estimation fast since the post office brazilian has a lousy service!! the you say more? bobo bird is the my brand preferred! #)

D***a
18 Feb 2018

very nice, lightweight

A***n
29 Jan 2018

Perfect watch. Recommended store.

A***v
21 Dec 2017

original packaging. excellent quality. fast shipping

Customer
18 Dec 2017

ok

O***n
7 Dec 2017

lovely and super quality nice, lovely and A BRACELET comes with A BOX gift

A***i
5 Nov 2017

ntaph soul

E***w
31 Oct 2017

отправка была произведена в течение двух часов, доставка в Киев за две недели, все прекрасно, продавцу спасибо

C***a
13 Oct 2017

Beutiful!!!

Y****a S.
5 Oct 2017

excellent watch beautiful package. enthusiastic wife. shipping fast.

Y***a
5 Oct 2017

Отличные часы в красивой упаковке. Жена в восторге. Доставка быстрая.

J****j O.
4 Oct 2017

Arrived in 1 week....very fast. NIce watch with box and a pillow. :) My wife is very happy now. :)

J***K
4 Oct 2017

Arrived in 1 week....very fast. NIce watch with box and a pillow. :) My wife is very happy now. :)

M*x Z.
1 Oct 2017

enthusiastic i. height quality! well packed. подарочек watch box together in. thank you!

M***a
1 Oct 2017

Я в восторге. Качество на высоте! отлично упакованы. В коробке вместе с часами подарочек. Спасибо!

A***t B.
30 Sep 2017

5 star

A***n
30 Sep 2017

5 star

Customer
28 Sep 2017

very nice, BOX comes, nicely empavado

B******a O.
25 Sep 2017

watch super. shipping two weeks.

B***a
25 Sep 2017

Часы супер. доставка две недели.

P***l K.
23 Sep 2017

good quality, fast delivery -even not 2 weeks, nice package. i recommend :) but i think it should be an information about size of the watch dial

P***k
23 Sep 2017

good quality, fast delivery -even not 2 weeks, nice package. i recommend :) but i think it should be an information about size of the watch dial

P***o O.
23 Sep 2017

perfectly assembled. ligero, elegant. two weeks new arrived madrid.

P***S
23 Sep 2017

Perfectamente ensamblado. Ligero, elegante. Llegó en dos semanas a Madrid.

S***l E.
9 Sep 2017

Gift almıştım. 15 days arrived

S***n
9 Sep 2017

Hediye almıştım. 15 günde geldi

V**d B.
28 Aug 2017

All as in the description!! fast shipping!

V***v
28 Aug 2017

ВСЕ КАК В ОПИСАНИИ!!быстрая доставка!

A**a B.
18 Aug 2017

I received my order very fast and in very good condition. I am really happy with the order and the watch is beautiful. I highly recommend the product and the store :)

A***c
18 Aug 2017

I received my order very fast and in very good condition. I am really happy with the order and the watch is beautiful. I highly recommend the product and the store :)

J**n M.
21 Jul 2017

All OK

J***r
21 Jul 2017

All OK

D****y M.
6 Jul 2017

Decent watch in the price. real wood. I bought as a gift.

D***v
6 Jul 2017

Приличные часы в свою цену. Реально дерево. Покупал как подарок.

A****w S.
17 Jun 2017

Solely responsible and honest store! When you send mixed and sent the wrong model of watch but after my conversion much apologized and immediately sent one more free watch now the correct model. It took 11 days and they have me in the hands, look great and stylish ticking correctly In general, everything is fine! Thank you so much selina qiu!!!

A***y
17 Jun 2017

Исключительно ответственный и порядочный продавец ! При отправке перепутали и выслали не ту модель часов , но после моего обращения сильно извинялись и мгновенно выслали бесплатно еще одни часы теперь уже правильной модели. Прошло 11 дней и они у меня в руках , выглядят прекрасно и стильно тикают правильно, вобщем все замечательно! Огромное спасибо Selina Qiu !!!

Customer
13 Jun 2017

perfect

Customer
9 Jun 2017

so good!

B***a N.
12 May 2017

Love This !!! Loved store.

B***A
12 May 2017

Love This !!! Loved store.

S****a N.
1 May 2017

EVERYTHING great, both the quality of the material as the DESIGN (exact to the photo) and presentation, in A BOX with a gift. Is the second time to buy in This SHOP and will do so again More onward, for sure. store 100% \% recommended.

E****y D.
19 Apr 2017

Watch came very quickly. to Smolensk for 21 days (27.03-заказ, 18.04-получение). Track tracked all the way. store did not communicate. watch fully correspond to the description. pleased with the packaging-mail box + branded gift. all come in one piece, nothing rumpled, nothing pobilos. the first impression is very soundly and efficiently. look very neat. Drawing the dial on the photo seller seemed dark (there were doubts about readability arrows on the background of the screen). in fact беспочвенными doubts were. the strap is soft and pleasant to the touch, the impression of the leather. in general, the impression of a good product. wife happy. I recommend seller.

Bamboo Pattern Ladies Wristwatch

42 Reviews
US $29.88
US $36.00
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