We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality slap, feet in them are comfortable, because thanks to such an insole the leg does not sweat... take not the first time... size 13 to 42 russian... fast delivery... thanks to the store!
good sneakers very light. like. thank you
good CALIDAD-PRECIO. Comfortable, nice and comfortable. fashion SIZE CHART Is right.
Everything is cool! very elegant and quality is high!!!
I purchased the biggest number (14 I guess). It says 44-45 on it. My feet are 46, they are a bit small for me but there was no other choice. Really really lightweight, you almost don't feel it and looks like it's quality material. Thanks
Perfecto. Envío rápido y descripción precisa. Buen vendedor.
маломерки. на размер бол ьше надо заказывать
All good, Wifi happy!
Very comfortable, light weight sandals.
Muy bonitas y cómodas para estar por casa.
the same in picture
Качество хорошее, размер соответствует таблице, цвет немного отличается, доставка в Москву месяц. я довольна, спасибо!
Тапки хороши,если нога не больше 43 размера и узкая.У меня средней полноты,не пролазит,может растянется.
Качество очень достойное за такие деньги. Продавец общительный: написал ему длину стопы в см, он ответил какой размер выбрать. Размер соответствует таблице.
Великолепное качество ! Быстрая доставка! Отличный продавец! Добавил магазин в избранное. Спасибо.
A number small in zize
빠른배송 감사 제품 정말좋아요
Ошибся с размером в меньшую сторону, причем прилично. Супруге нравятся. Заказал ещё - себе.
very very satified
Отличные тапочки. Спасибо!
Хорошо , спасибо большое !!! Всё супер !!! Всем доволен и всем рекомендую продавца и товар !!! - OK thank you very much !!! Everything is super !!! All happy and would recommend the store and product !!!
Very nice slippers. They arrived today, after 14 days. Very fast delivery! thank you Seller! The slippers look nice, natural. The sole is plastic, but all the rest is linen and cotton. They are very light. The size is perfect. I will use them at home.
Для дома удачно! Все кроме подошвы из натурального волокна.
Быстрая доставка, трек отслеживался. Очень аккуратные тапочки надеюсь прослужит долго.