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Shipping & Payment


We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Zardeals.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (102 reviews)
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14 Jun 2020

Slippers are leather, quality. Thank you store! Recommend!

22 Jan 2020

Excellent sneakers, soft and comfortable. At 42 took 12, delivered in 12 days

10 Jan 2020

Got to me in less than a month.. came in neat but small for my leg.. I recommend the store

11 Nov 2019

Great sneakers! Comfortable. I ordered many times.

7 Oct 2019

Sneakers cool! Sewn qualitatively, maybe the skin. On our 44 took their size 14, it would be a little more, but i did not recommend it.

2 Oct 2019

The shoe make sense

13 Jul 2019

Good. But only on a narrow foot.

10 Jul 2019

Sneakers are excellent. All natural odorless.

22 Jun 2019

Good slaps, made qualitatively. In accordance with the description. Inside suede and top-leather. The insole is made of fibers. In the heat is excellent, legs do not preach. At the foot of 28 cm, the size of 14 (29 cm) came up.

20 Jun 2019

Great sneakers!

4 Jun 2019

Slippers are very high quality, the top is made of soft leather, stitched along the entire length. Delivery super-fast, in two weeks already received in israel. Thank you very much to the store, i recommend both the seller and the goods.

3 Jun 2019

Sneakers are excellent! Came in for 2 weeks. In size, on a narrow leg and not more than 28 cm! I recommend!

25 May 2019

wonderful & excellent

18 May 2019


18 May 2019

Nice slippers. Given that the size grid is small, ordered for a full 43, we approached the size, extraneous annoying smell was not, the quality is good, the delivery is fast. The store of good luck!

16 May 2019

Just right.

13 May 2019

All is good.

12 May 2019

Everything is fine. with the store did not communicate.

10 May 2019

Fast delivery, size, not too wide

10 May 2019

Soft and comfortable

22 Apr 2019

Sneakers i order not the first time. Husband they like, legs do not sweat, comfortable. Thank you store)

21 Apr 2019

Good quality, leather, no defects, a little narrow. At our 45 right in the butt. I recommend slippers and a store with the order.

21 Apr 2019

Good sneakers, the top is very similar to the skin. The size approached, in accordance with the size grid

18 Apr 2019

Shipped the next day and arrived after 2 weeks in perfect condition. Slippers are a bit narrow, but fit my foot. I usually wear size 44-45 shoes. The sole is quite thin and not very soft, but that’s fine for home use.

8 Apr 2019

100% genuine leather all thickness, not glued post-war, colors and size came as ordered, delivery normally track tracked. recommend!!!

26 Mar 2019

Everything as described!

22 Mar 2019

Nice sneakers. The cuff is thin and soft. Insole type bamboo. Small size. The maximum size on our 43-44.

21 Mar 2019

More like home slippers, not street shoes. Leather upper. The smell was present, but i think it will fade. For its price is very even nothing. Took as a gift by february 23, but because of the chinese new year came much later. The goods are satisfied, The store on communication went out, the delivery was tracked. Seller recommend.

12 Mar 2019

Excellent slippers, hard sole, insoles burlap, top natural leather, very comfortable. on a narrow leg. p.44 came up perfectly.

11 Mar 2019

Excellent sneakers!!!

16 Feb 2019

Light, my size, well stitched

30 Mar 2018

ok good

26 Mar 2018

my bridegroom liked the slipper, stayed certinho therein. it uses 41 aki no brazil. so take pra arrive, a little plus tres months.

10 Mar 2018

do a second order! prompt delivery! lovely! 5 stars!

10 Feb 2018

very good store recommend thank you i liked it perfectly

4 Feb 2018


3 Feb 2018

it's second, the ordered in this store. heel under дерюжка pair in лохмотья turned into and worn off. strong from smell rubber soles, but overall годные sneaker.

23 Jan 2018

slippers good. defects. order by 9 size 13. 14 could take узковатые mk. canada shipping half month.

11 Jan 2018

pretty came quickly, the exterior looks quite good. have not носились, use of practical oh so nothing to write as.

10 Jan 2018

very good slippers!!!!

7 Jan 2018

Pretty Good

6 Jan 2018

all good my 45-ый stop 29 in chinese size, чутка разносится will more perfect!

14 Dec 2017


1 Nov 2017

Bien recibido. La talla es perfecta gracias a sus datos. Gracias y Saludos.

1 Nov 2017

отличные кстати тапки. до астаны за 1 месяц. качество отличное. берите смело

1 Nov 2017

Bom material pena é que o vosso numero 14 é muito pequeno, pois eu calço de modelo europeu o numero 48.

8 Oct 2017

Тапки получил. 29 размер- 43, 43.5 подошли отлично. Качество нормуль, многоразовые с прикольной массажной рогожкой. Продавцу спасибо за сотрудничество.

8 Oct 2017

на 41 отлично подошли 11 размер

8 Oct 2017

Доставка быстрая - 2 недели в Подмосковье. Шлепки, как в описании. Тапки на не широкую стопу. Заказывать нужно по размеру стопы с погрешностью в большую сторону. Мне на 27,3 размер 13 подошел.

29 Sep 2017

very soft skin, cute slippers. 3,5 come.

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Casual Men Sandals

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