We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thanks for all, and best regards.
thank you, a ll very well. wallet reality in better looking more expensive, престижнее than the photos. improvement over to think pictures. 's delay caused by customs and post.
wallet good, matches the description. long no. подарочек put store, fur ball, pendant as purse наверно. thank you!!!
thank you!!! wallet and very beautiful gift!!!
approx. color is very nice. satisfied.
Дошло за месяц. На фото выглядит лучше, в реали зеленый цвет на листьях более ярче, светлее по оттенку и его на лицевой стороне лично для меня много. Задняя сторона и под лицевой часть гораздо лучше. Меньше зелени и больше фиолетового оттенка на цветах, как на фото. А так на первый взгляд он прям зеленый. Просто не на мой вкус. На ощуп грубоват конечно, но это на любителя, форму держит хорошо. В целом аккуратный, брака не видно.
Кошелек красивее , чем на картинке. заказывала красный, но продавец сказал что есть только коричневые. Первоначально хотела коричневый так , что не огорчилась и не напрасно все понравилось.Единственный минус для меня пошире бы кошелек, так как очень много в нем у меня находится. Доставка в течении месяца , общение с продавцом на высшем уровне. трек отслеживался. Спасибо.
Ну что сказать! Ожидала большего . Кошелек хороший, но не из кожи. Не мягкий. Но сшит аккуратно. Посмотрим сколько продержится.
excellent purse! not дошел quickly. many departments, all zippers work. buttons rose. color wine red flowers in the center of the overflow. looks very precious.
beautiful, like skin, leather smell
Красиво, похоже на кожу, пахнет кожей
Everything is fine. delivery 17 days. track to track. description is accurate. good packaging. the quality is excellent. I advise all of this store.
Все отлично. Доставка 17 дней. Трэк отслеживался. Описание точное. Упаковка хорошая. Качество отличное. Советую всем этого продавца.
All as in the description
Purse is very good. I liked.
всё как в описании
The purse is made very high quality, all neatly stitched. packed fine, several layers of the film, inserts to maintain the shape. goods in appearance looks even better than on the website, solid purse and looks very dignified. thank you, glad that it has ordered from him.