SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Zardeals.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very worthy thing
I recommend the store, the quality is good, the wallet corresponds to the description. Delivery in 11 days.
28 days delivery to Hungary, fine leather, quality product
amazing quality, 100% cow leather, will order again and tell my friends about your store
So far, everything is fine)
Recommend product my friends do Brasil. Excellent quality!
A small wallet for cards and a small amount of money. Good skin. Delivery to krasnodar 3 weeks.
The quality is excellent. It came quickly. Seller recommend.
The product has high quality, only found a little big.
Good wallet. scratched a little only
The goods did not receive, the money was returned!
I order the second time. Everything is fine
Not for the first time i order from this store... Quality, as always-excellent!!! Shipping fast! I advise everyone to take. Once again thanks to the seller!
thank you, самарской area to goods are delivered in 13 days, but post hrp жужу сходил itself not as none none 55555 for a +++++ communication, 55555555555555555 + + + + + + + + + + + + + + + + + + + + + + + + + + + shipping but one black заказывал but and sent but like dark brown for leather 4, enough how stitching поведут yourself look like, you can order this store, thank you, sales happy
палится perfect! but, рыжим fade, female!!! bills, department inside surface засунешь dick шершавой due to...
ameiii the product, quality porem is slightly bigger than i fancied, recommend the product
normal. soft, but keeps.
arrived order fast, cool wallet, like me, коротковат чутка but, money засовывать uncomfortable, tailgating notes, устроило and all the rest. put продаван rubber bracelet gift
quality is good.
wallet and good excellent!
as photo all
When I consider this matter, I like this price. If only the suture is clean, the situation will be better. Please flourish
Very good quality
cool purse.
заказала прогадала wallet husband and no. smell skin quality is excellent. satisfied husband! thanks to store, order more'll!
Seller is very good the product quality is excelent but the size I think big.
great for
Excellent quality. loved it very much. pure leather baby. Go for it.
really liked leather soft, high quality sewing, all like like thank you
Great product. Same like mentioned by the store. A gift was followed by the product
Perfect quality!!!!!!!
good goods thank you
button only нехватает fixation.
Good product. Loved it. Packing print could be better as the post had to search for the package details weren't visible.
super selling confiável. free shipping produto ótima categoria. super recomendo
standard
best selling!!! recomand the!!! tnx for the gift!
Thank you
Nice wallets
got today, 15.02.18
Good product. I love it. Thanks
wallet, quality excellent! factory! buy satisfied, to store thank you!
very fast and wallet cool super shipping thank you!!!
Simply exquisite!!! Hand crafting at it's very best.
not leather. the kind of standard
good goods
matches the description. good quality. time will tell the degree of resistance
Excellent quality, very good leather. I'm very satisfied.
two ordered wallet very satisfied service shopping and store. store sent fast, added as gifts: форбс into list for юани) and bracelet. made wallets genuine leather nothing superfluous, just place for cards and money, and what требовалось. thank you and prosperity seller!
fast shipping item matches the description. store recommend.