SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China and the USA will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive at your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Zardeals.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you, really liked, good product, i recommend the store!!! Thank you for the present!
Baseball liked, thank you!
Everything is fine, as always.
excellent cap is neat, shipped quickly. thank you store!
full drawing. quality is good. satisfied i.
super like very thanks baseball cap store!
class all.
beautiful ball cap. high quality made. packed perfectly. thank you
hat beautiful as picture. arrived ben bundled. perfect!
lovely
very good,, well the shape that disponibilizam in store,,, i'm satisfied
cap cool! sewn on very neatly decorative items. bright, positive, cap original! very!
Perfect 100% Satisfied... Thank you so much... :)
estan iguales ala foto ninguna queja
Love this cap!
кепка отличного качества. пришло в упаковке с воздухом и защитной пластиковой вкладкой.
cap quality вкладкой protective plastic air and packed with it.
кепочки cool. торчащих thread and no smell
Классные кепочки. Без запаха и без торчащих ниток
брал своей девушке ей очень понравилось
used to take your girl's really liked
Good quality goods
Good quality goods
Cool his cap, wife happy.
Прикольная кепочка, жена в восторге.
Excellent baseball cap with beautiful rhinestones decorated. Secure air bag packing and received in excellent conditions. Thank you store for the bonus gift!
Excellent baseball cap with beautiful rhinestones decorated. Secure air bag packing and received in excellent conditions. Thank you store for the bonus gift!
Cap is safe... ivery love ut
muy bonito....un poco delgada la tela pero esta bien
Very nice .... a poco THIN the fabric But This well
Отличная кеппи. Все в меру. Джинс качественный. Рекомендую
Excellent Cappie. everything in moderation. jeans good quality. I recommend
Super
Super
Very
The cap is so unique and different, I love it. Thank you
Very beautiful
Классная кепка. Камни хорошо держатся, качество отличное, нитки нигде не торчат. заказ пришел быстро. Спасибо продавцу
Нормальная кепка
amazing fast delivery beautiful product excellent quality highly recommend
Кепка пришла недели за 3. Упаковка на все 100. Мне все нрпвиться. Камни приклеины
Очень красивая эффектная бейсболка! Доставка быстрая, всего 16 дней. На объем оловы 54 см сидит хорошо. Более подробный отзыв можете найти у меня в блоге #Marina_Kuch и по ссылке https://ru.itao.com/item/10005826063309
крепка очень красивая, доставка быстрая
Заказывали 02.07.2017 г, пришли 11.08.17 г в г.Екатеринбург. Доставка во время, трек отслеживался по России. Отправили сразу после оплаты. Описание и фото на сайте соответствует, заказали несколько вариантов, в живую смотрятся шикарно. Упакованы были тоже хорошо- ничего не испортилось. Покупать рекомендуем! Покупаем для продажи не первый раз. Не пожалеете! И спасибо за возврат денег с покупки, зачислились сразу после оплаты товара. Только в этом кэшбэк сервисе хорошие проценты (проверили разные сервисы), постоянно бывают промокоды на увеличение процентов от 7% до 18% . Регистрируйтесь и вы будете получать кэшбек с любой покупки на Алиэкспресс и др магазинов: http://epngo.bz/cashback_index/d5hm2i
кепка класс!!!
Поразительная по красоте бейсболка! Качество - супер!
кепка отличная
классная кепочка! Очень понравилась!Сшита качественно и без запаха.Пришла в воздушном надутом пакете,с доставкой на дом, поэтому совершенно не помялась,плюс продавец положил в подарок резиночку ( очень приятно!)))
хорошая кепка и подарочек положили. Трек отслеживался. покупкой довольна. спасибо
MUCHAS GRACIAS ESTA MUY LINDA Y PERFECTA
все супер. доставка 12 дней в Киев. упаковано в дутый пакет. выглядит отлично. в подарок резиночка.
All super!!!!
Looks beautiful, sparkling stones.
Fast delivery, excellent cap, adjusts the volume of the head, rhinestones all over the place
Cool cap.
Cap class both in quality and performance
Well done store!!!! Cap super!!! very fast delivery! I recommend
Excellent!!!!!! beautiful!!!! high quality!!!! I advise everyone. the store put scrunchy. a trifle, and nice))) well done!!!
Super all categories. very beautiful cap.
Goods come in time, perfectly packaged, everything fits, I highly recommend store.
Cap super! well done store, it's fast enough to Tomsk less than a month, quality at an altitude, tracked through the mail Russia