SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Zardeals.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The store is trustworthy and kept to his promise
Does what it says
This charger really works. That means - it works according to its description: 5V and 600mA output. So it is necessary to add - these values are low for most up-to-date smartphones and tablets. The more sophisticated and powerful device you have, the higher chance that this charger is useless for you. Even when your device indicates it is being charged does not mean that it brings any real effect. You can manually "charge" it hard for 20 minutes without any battery charge increase. Most devices like smartphones/tablet need at least 1A or even 2A charging power which this manual charger can not produce. So do not be disappointed, the charger is OK but not capable for your device.
Interesting toy... The quality is not very, with an average rotation intensity very much wants to fall out the metal axis of the folding handle .. Phones charge, button old))), samsung s4 can no longer ((. Charging starts to go, after 15 seconds of rotation-stops. The led here is clearly superfluous, unnecessary energy consumption. On something serious do not count, but sometimes can help)))
I ordered two one does not work, and so the cool thing at all causes a smile
To st. petersburg for a very long time, and so everything works well
Works noisy, but good. Powerful phones do not charge
Everything works khortsho very quickly gap for almost 2 niches
ok
Norms
Charges phone
ok
Good store. After receiving the device decided to try it, but it did not extrude the voltage. The handle spun suspiciously easily. Immediately decided to disassemble it, this is a device for enthusiasts. Unscrewed two screws and found that the generator (like a motor) moved a little from its place. Installed it in place, assembled the device. Everything worked. Tension gives out. For such a price a good device.
thanks
Excelente
Perfect makes your function
the device corresponds to the price. the phone is charging. let this interesting and necessary device will make more reliable and durable.
The device works as expected. The voltage seems to be poorly regulated, but it works.
To moscow the parcel went more than two months. Packed simply in zip bag and soft zip envelope. The description corresponds-it may well charge a normal phone, headset or el. Lighter. The smartphone certainly does not charge-it is not designed for this. I tried to charge a miniature smartphone with a diagonal of 2,4 inches and a 1020 mah battery-in just three minutes 1%. This is provided that the phone was turned on, worked wifi and at this time updated apps, i.e. He was under normal load. Very good result. Naturally, if you charge the device off, then the charging speed will increase noticeably.