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Shipping & Payment


We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.

How do you ship packages?

Packages from our warehouse in China and the USA will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive at your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Zardeals.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (24 reviews)
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28 Nov 2020

Very nice & good quality! Took quite sometime to arrive in NZ (ordered 09/21 arrived 11/05)

16 May 2019

Very, very well made. Great woodwork and craftsmanship on the frame. High quality lenses with a good and even optics. Impressed!

23 Apr 2019

Everything is perfect, as in the picture. With nice package and a small gift. Reccomend the store!!!!!

10 Apr 2018

very good good quality

9 Jan 2018

EVERYTHING ok! thank you.

27 Dec 2017

Arrived quickly.

25 Oct 2017

Best quality ever! Amazing products from this trademark. Totally recommend!

17 Oct 2017

Они действительно деревянные)

17 Oct 2017

they are really wood)

10 Oct 2017

Great glasses. To small for me, but my wife loves them!

3 Oct 2017

Good looking quality for a fair price. Nice trade between quality and price. No need to worry about loosing extreme expensive glasses anymore.

29 Sep 2017

exceptionaly well made glasses

27 Sep 2017

Отличные деревянные очки, хорошо сидят но не покажу как потому что мне лень. Думаю, широколицым будут маленькими.

O****y K.
27 Sep 2017

wood sunglasses excellent, lazy show but not sit me because as well. think small широколицым will.

14 Sep 2017

cool glasses! very light and comfortable

J***a K.
14 Sep 2017

cool glasses! very light and comfortable

11 Sep 2017

It's my second Sunglasses like this. I love it! I always receive a lot of complements about it.

30 Aug 2017

muy rápida la entrega

26 Jul 2017

очки понравились!!! класс!!!

D**a Z.
26 Jul 2017

очки понравились!!! класс!!!

29 Jun 2017

excelente producto! muy contento, recomendable sin duda!

J***e A.
29 Jun 2017

excelente producto! muy contento, recomendable sin duda!

27 May 2017

perfect sunglasses , i recommed!!

T***y M.
27 May 2017

perfect sunglasses , i recommed!!

EZREAL Multi Color Frame Bamboo Sunglasses

24 Reviews
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