We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery to the irkutsk region in 15 days. Tracking to mail. Quality is good, corresponds to the description. Packed medium, thought there would be an air container, and here the pup at the beginning and at the end and packed in a cardboard box, which was a little bit above the middle, but well though the umbrella was not hurt. Fabric in warehouses, when opening does not align, but i think after the rain will smooth. Overall the product is satisfied, i recommend the product and the store.
Unrealistically cool umbrella!!!! One of the best shopping on ali! It looks very expensive, high-quality, the spokes are made of some elastic material, just from the wind will not break and do not bend. I think the umbrella will serve for a long time, definitely worth its money. Delivery is very fast, plus minus two weeks to the moscow region. The store definitely recommend, well done!
Umbrella is just awesome! Everything looks at least very high quality. Ordered dark blue-chic color! And then monotonous black are already tired. Seller respect! At my request i packed in a special package of long pouches (as for bottles), on the box the designation of fragile goods. From the moment of order to delivery came in 16 days! The store definitely recommend! Very competent approach. All would be such, the prices would not be.
The umbrella is wonderful. Strong, spokes are not iron (fiber), flexible, not brittle (probably). 24 spokes hold the dome well. Manual-the button pressed, moved and opened. Back-also handles. Dimensions as stated in the description. The store replaced the declared aliexpress standard shipping service by china post registered air mail, but the delivery was relatively fast-16 days, and could be much faster, if it were not for the weirdness of logistics (china-moscow (marushkinskoye)-tatarstan (column)-again marushkinskoye-and delivery in moscow). But the packaging survived the transportation problems... Just a little wrinkled.
A very good quality umbrella and delivered very fast
Good quality. It looks very good. the weather has not upset yet, so i did not have to use it yet, but i think it will easily cope with the rain and the wind.
The description is matched. The umbrella is in good quality.
Exactly as explained. A nice umbrella.
Great quality! Shipping was less than two weeks to Hungary.
Very good product !