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Product always receives high satisfaction ratings from our customers

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Zardeals.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Write a Review
R***o
19 Jan 2018

arrived certinho... conforming described packed into plastic flexivel... with air in format balao .. liked very product quality... very well recommended .. very satisfied .. arrived in more or less 50 days...

R***y
21 Dec 2017

Fast shipping and beautiful cap

G***N
25 Oct 2017

Thank You

K***a
25 Oct 2017

Кепка отличная, товар пришел быстро

Customer
12 Aug 2017

ótimo e rápido.

Customer
12 Aug 2017

Бейсболкой очень довольна, красивая, все камни на месте. Размер регулируется. Доставка курьером чуть больше недели, упаковка хорошая. Рекомендую!

N***a
12 Aug 2017

кепочка пришла очень быстро. заказала 28 июля, 11 августа уже пришла посылка. кепка просто супер! и ещё подарочек впридачу, резиночка для волос. спасибо продавцу за оперативность и за подарок. я очень довольна заказом.

V***a
10 Jul 2017

Обзорчик тут http://m.itao.com/detail/show.htm?postId=10004818213717

K***s
7 Jul 2017

Conforme a descrição. Achei a aba um pouco grande , mas não compromete a beleza do produto.

R***s
7 Jul 2017

Boné muito bonito. Qualidade excelente. Produto conforme descrição

R***a
7 Jul 2017

шло долго заказала 29.4 пришло 19.6 шапка класс оцень доволна

O***k
7 Jul 2017

Прикольная кепка. Размер подошёл. Качество хорошее, доставка быстрая - месяц. Рекомендую!

G***g
7 Jul 2017

всё отлично

L***a
7 Jul 2017

супер крутая кепка

T***n
7 Jul 2017

супер! Всем довольна! Спасибо! и даже домой доставка! и быстро!

E***k
7 Jul 2017

Súper! Gracias!!!

Y***o
7 Jul 2017

Кепка по качеству очень понравилась, дефектов - нет. Пришла в вакуумном пакете в отличном состоянии. Более подробно на iTao по тегу # ScarletWitch. Доставка в Харьков (Украина) - около 3х недель, по Украине - МистЭкспресс

B***H
24 Jun 2017

Thank you friend

S***y
8 Jun 2017

düzgün karşılanmış kullanışlı birebir aynı urun

Customer
6 Jun 2017

я в восторге )) в прошлом году за 1к покупала,ни чем не отличается,даже скажу ,лучше )) было бы 10 звёзд их бы и поставила))

T***t
6 Jun 2017

Доставка 2,5 недели. Кепка хорошая. Рекомендую. Есть не большой запах, но думаю, быстро выветрится. В подарок резиночка.

Customer
6 Jun 2017

отличное качество, быстрая доставка

Customer
31 May 2017

очень понравилась. регулируемая. на взрослую голову подходит и подростка

E***l
31 May 2017

Супер!

E***a
31 May 2017

заказала 25.04 пришла 26.05. еще не открывали, не смотрели, так как заказала подруге. Но пришла в хорошо налетом пакете, точно не помялась. продавец положил резинку для волос, отдельное спасибо.

T***a
31 May 2017

Качество, скорость доставки, все отлично

Customer
31 May 2017

Ótimo produto

V***a
31 May 2017

быстрая доставка! отлично упакована и соответствует фото на картинке. спасибо огромное. рекомендую продавца

M***m
31 May 2017

Perfecto...aunque un poco pequeño de tamaño para mí...tengo mucho pelo. Ha llegado certificado y con una goma para el pelo de regalo.

M***a
20 May 2017

Здравствуйте!Бейсболка пришла быстро, качество отличное, очень довольна, симпатяшная!!Пришла с китайским воздухом, в надутом пакете, поэтому не помята.Спасибо огромное тебе продавец!!!

D***a
20 May 2017

С продавцом не общались, кепка пришла быстро, ткань -джинца,без синтетики, сидит отлично! Продавцу спасибо!Буду заказывать еще.

Customer
20 May 2017

Super cute cap. came in 2 weeks, very quick.

S***a
16 May 2017

пришла в воздушном пакете. не помялась. все как на фото.

V***a
14 May 2017

симпатичная кепочка, но немного глубокая на мою голову...звёздочки и камушки приклеены на клей, думаю не должны быстро отлететь) кепка шла 3 недели, трек отслеживался) упакована была в надувной пакет) продавец положил в подарочек резинку для волос)

Super hot! Several others have checked this out in the last few hours

Ladies Denim Star Baseball Cap

34 Reviews
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