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Verified by shoppers
Product always receives high satisfaction ratings from our customers

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Zardeals.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

5 stars
(39)
4 stars
(1)
3 stars
(0)
2 stars
(0)
1 star
(0)
Write a Review
M***a
15 Nov 2017

perfect, better than i expected, i'm making the assessment at computer, logo not like take photos, but you not will regret. she has a-pocket external larger and one inner pocket smallest, perfect. the size not arrives the be one travel suitcase and nor small as a necesseire. perfect for short trips, where one backpack is not so comfortable because mess and has one size not as good, and a suitcase would very big & excess volume. only thing reclamaria would the standby time, however, that spent a little bit from 2 months, but she arrived perfect. carry into consideration that the logistics delivery is the biggest culpada, not culpem the shop.

V***h
12 Nov 2017

brest came in of a month, quality normal. small size.

Customer
9 Nov 2017

Nice quality, very happy with the product

A***v
1 Nov 2017

made of good, though couple торчали inside thread, good in general.

A***r
28 Oct 2017

good

K***v
26 Oct 2017

great.very nice

V***o
23 Oct 2017

отличная сумка для спорта за такие деньги. рекомендую.

A***A
21 Oct 2017

good.

D***o
21 Oct 2017

the bag is very good

S***a
19 Oct 2017

сумка отличная. брала сыну на тренировку. подходит

S***h
19 Oct 2017

size is small but quality product

K***a
13 Oct 2017

good size. excellent condition

Customer
12 Oct 2017

ok

V***o
9 Oct 2017

Хорошая легкая и небольшая, но вместительная сумочка. Не предназначена для большого веса. Для спортзала или поездок на пару дней -самое то, что надо. Пошита хорошо, без брака. Заказ дошел до Киева меньше, чем за 2 недели. Я всем довольна. Спасибо продавцу. Товар рекомендую

Customer
4 Oct 2017

Super! excellent quality, ordered two (gold and silver stripes), both beautiful! thank you! I recommend to all!

Customer
27 Sep 2017

Faithful to descrição produto ótimo, chegou fast muito levou 40 days

Customer
20 Sep 2017

The bag is good, small but I thought it a little more

R****a S.
18 Sep 2017

Thanks Alot, very nice bag!

R***i
18 Sep 2017

Thanks Alot, very nice bag!

Z****a A.
17 Sep 2017

Fast shipping! fast shipping! quality for the money super! I use a 2,5 year daily carry, in some places torn at the seam in a couple of months but after stitching of these places held for 2,5 years!!! I hope this so much will last! I bought not afford. t. k. I was completely satisfied with the old same

Z***a
17 Sep 2017

Быстрая отправка ! Быстрая доставка ! качество за эти деньги супер! пользуюсь такой уже 2,5 года при ежедневном переносе, в некоторых местах порвалась по шву через пару месяцев, но после сшивания этих мест, держится уже 2,5 года !!! надеюсь и эта столько прослужит! купил не себе. т.к. меня полностью устраивает старая такая же

Customer
18 Aug 2017

hermoso bolso amplio y buena calidad.

Customer
18 Aug 2017

Fast delivery. quality is better than expected. thank you store!

Customer
16 Aug 2017

Bien

D****a O.
9 Aug 2017

Perfektná..Super....

D***a
9 Aug 2017

Perfektná..Super....

Customer
9 Aug 2017

Bag came very quickly, very good quality. Thank you very much the store

S***e R.
9 Aug 2017

Быстро и неплохо.

S***y
9 Aug 2017

Быстро и неплохо.

N*****a G.
30 Jul 2017

отличная спортивная сумка

N***a
30 Jul 2017

отличная спортивная сумка

S****y O.
4 Jul 2017

качество на 4-, на картинке выглядит интереснее,цена ей рублей 350,доставка 14 дней

I**a S.
9 Jun 2017

сумка пришла очень быстро. качество конечно на троечку, но всё равно продавцу спасибо.

I***a
9 Jun 2017

сумка пришла очень быстро. качество конечно на троечку, но всё равно продавцу спасибо.

D****a I.
9 Jun 2017

Хорошая сумка, пришла за три недели, как в описании

D***a
9 Jun 2017

Хорошая сумка, пришла за три недели, как в описании

T*****a L.
31 May 2017

travel bag is very nice big and i have Boh pleasure. thank you :).

N**a S.
31 May 2017

Доставка заняла 10 дней! Продавец отправил товар сразу! Сумка хорошего качества выглядит отлично! Рекомендую!

T***a
31 May 2017

travel bag is very nice big and i have Boh pleasure. thank you :).

N***a
31 May 2017

Доставка заняла 10 дней! Продавец отправил товар сразу! Сумка хорошего качества выглядит отлично! Рекомендую!

Large Capacity Travel Bag

40 Reviews
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