We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality is good, but it's insulting, after reading reviews, i ordered for my 25.5. Chinese 42. very large. We have to adjust somewhere and order again. It's 40.
The 37 but I purchased a larger number and I have done well
Securely packed, the shoes themselves are beautiful. For narrow legs slightly wide. And so everything is ok.
Super shoes. Comfortable, beautiful, quality. Packing in box. It came quickly. Thanks to the store. I recommend.
they are beautiful! Thank you!
nice shoes but didn't fit. play go a size up in case you want to order. highly recommended
mui well. thank you.
thanks!!!! at last i received shoes your magic. офигенные shoes, on the foot look elegant and beautiful. growing up to your. заказала прогадала not size 7 and 37. will be worn as see. пятигорска went to 1.5 month, 5 days later goods store sent. goods is completely отслеживался. политилиеновый упакованно фирменную carton box package. помялась сломалась and a box, but not critical tk. not повредились shoes, пыльниками wrapped. to seller printed cloth thanks for replacement. take! girls.
good shoes, size. recommend store
very cool. quality is quite satisfied
excellent, fast shipping commodity size match wig
high quality super very glad to shoes delivery of the month recommend store
Stunningly amazing shoes. I love them.
size 10 25.5 fine boxed, пыльниках shoes satisfied общением arrived 2 week москву in, satisfied very, thank you)
исполнен perfect order!!! умничка store; пакует into the box, risks that reduces damage in transit. note сопроводительная соцсетях открытке offer with the shop link to place (promises free chance to get a pair of) набоек replacement and steam. shoes themselves are very beautiful, qualitative, shoe comfortable. подошли size. goods seller recommend 5 a +++
really not arrived very beautiful delay and are satisfied indosserò for my purchase the i love my wedding:-)
lovely pretty content SHOE single tight fitting a Little I have 38 in Spain pedí 38 fit good only tight fitting a poco
I RECEIVED THE SHOES TODAY IN PERFECT CONDITION. THEY ARE PERFECT
excellent shoes made high quality very beautiful. size size. to store thank you!!! more order in other colors.
trousers the same the picture is very pretty, but it is small in size. thank you stores
has been very long shipping! shoes but fire!!!!!!!!!!! i'm so satisfied!!!!!!!!!! advice
SHOE lovely super beautiful the single no venia FOAM fashion clothing COVER inside BOX But pedí SHOE Is very beautiful free shipping 39 store free shipping 40 perfect fit me selling thanks By By SHOES More fast .... buy sent as i encantaron
SPENDIDE!!!!!!!!!! Magnifiques!!!!!! my french size is 39 i ordered 40 according to the store's sizes and these wonderful SHOES FIT ME WELL more beautiful and "CHIC" than on the pîcture! VERY FAST DELIVERY
beautiful shoes! good quality. shoe comfortable. creepy smell but was! package first from china, so strong to smell)) but the balcony неделька исправила;)
i am delighted with it
Great shoes, super comfi on 8cm. Right size. I recommend
quality .. офигенные shoes height))) store thank you
lovely A last love
very beautiful. i will satisfied again
Thank u for being faithful
and this site заказываю shoes first often do now'll! gorgeous shoes! comfortable, угадала size, carefully made, me come. store thank you for your cooperation! немаловажный point-large size!
very cool shoes. order!
Girls .. I recommend this shop.. the shoes are very beautiful and quality .. I love it!!!
very nice shoe and fast delivery thank you so much
They are beautiful and perfect. I can't wait to wear then.
excellent the store thank you! 5 star seller here buy more and will very satisfied общением the seller and others all!
describe in good quality
luxury shoes. fast shipping to store.