We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice quality, great design. Look just like the pictures, no tricks or anything. Insole, outsole, the color, everything is perfect. Will buy another color as well.
Very nice pairs of shoes and especially it's the right size! (Take time to take the right size). Very good communication with the store. I recommend!
very fast shipping, it arrived 10 days after I bought it.thank to the store.
Very very pretty
Mokasynki very nice leather mięciutka and certainly very comfortable. Zamówiłam mężowi, unfortunately for large about number (I wrong zmierzyłam), so order smaller size and recommend hot, because the truth worth.
The goods were received. Thanks to the store. Prosperity store. Take 2 sizes larger
I'm very satisfied
Just as described. Realy nice shoes. Received it earlier than estimated. Just on time for the party.
Gorgeous Shoes thank you
They're very pretty. See if they can hold on.
The product is amazing delivered in good condition
My order arrived so fast I couldn't believe it and it was in good condition
I REALLY APPRECIATE THIS SELLER AND RECOMMEND TO EVERYONE, SHOE RECEIVED EXACTLY AS ORDERED AND SEEN IN THE PICTURE. I'M VERY SATISFIED.
Fast and professional delivery. Very beautiful and great quality product. Looking absolutely stunning. Buy with confidence. Strongly recommended. Thanks & Regards, George Nelson, Auckland, New Zealand, Paradise
beutifull. the blue is dark blue. size 6,5 for 25 cm.
Nice product, this is my second ordering, I recommend the store, fast shipping
beautiful and lovely. fast and well packed it arrived.
Nice shoe and very fast shipping, I recommend the store
shoes good, 42размер took by 8,5, slightly small standards and all разносятся i will)
beautiful shoes, great quality
Very nicely, size also perfect. Thank you very much.
This Item looks very great and sharp. It is as good as the pictures say online. I had issue with properly tracking the item but the store followed up and was of great assistance. I will encourage anyone to shop from the seller and to buy this shoe. Great Quality, Great seller, Great Customer Service, Great follow up.
match description. effectively look, large 26.5 cm 10 size wide leg but size. sorry!
I’ve bought three of the same shoes from different suppliers. This supplier is good, goods came on time and am please with the packaging. Will order again in the future.
but the size (11) is a little smaller than I thought.
loved, loved same .. the product is amazing, super comfortable and already wanna buy other. wonderful.
Good store! Good product is as described! Thank you!
Thanks so much store, the shoe is very beautiful .
Man this shoes is awesome fit size and same as in the pictures thanks brother so much
Thanks goods received in good and perfect condition.
this pretty nice. I really love, thanks to the store because it has a good quality. I recommend him
Very nice shoes....good leather. I recommend for everyone.
great quality and great shoes. will surely order in another colour
gorgeous! very fast.
Very wild a shoe
very beautiful shoes hot-fault but they had no sound board and was made fast delivery, thank you buying
Shoes leather is very good
thank you the louis,
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods