We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel flew to israel exactly a month after payment! The store is well done, sent quickly! Moccasins are very cool!! Made neatly, material, well, straight real leather in appearance, although, it is not: d Very soft! What did not like: 1. ordered 42 size at its 42nd, the length of the foot is 26 cm-a little long, although, the leg in them sits very tight, and in the bow part of the void and narrowing, when walking looks ugly. Pushed a little paper, looks better. 2. important-the pattern on the narrow and with a small rise of the foot!! I, too, relatively, have a narrow foot, but, apparently, the chinese have it already. With the insoles, the leg does not fit normally and stick out your fingers. Without insoles is better, but then the sole is quite thin. Conclusion: if you have an ordinary or wide foot, then i do not recommend buying, because. Just do not fit the leg. If narrow, then definitely recommend! I'll give mine to my nephew. The seller recommend 100%! A little
Nice price-quality proportion. It arrived to Lima Perú in exactly 30 days. Be careful with size, i measured my size foot based on the table in the page but the shoes are slightly bigger of what i expected. Always better than being smaller though. thanks
product was good! and shipping was fast too !!
Thank you so much store
excellent, just need разноситься. size 43 ordered, fit
The shoe is beautiful and really and the delivery was faster then expected. Awsome Saller
Order received in good conditions. Item is definetely a conversation starter. Delivery was within the estimated time frame. Overall experience is good. Communication with the store was smooth and the seller's responsiveness is prompt. Looking forward to making my next purchase.
good on fine soft loafers shoes. добротно were packed in air, inside have more air bubbles, lost shape so on the go. uniquely recommend!
this is my order and you received are very satisfied
a master craftman ship. excellent pair of dhoes. this is my second pair with different color. store highly recommended.
Thank you so much store,perfect very satisfied , you need more than 5 stars
владивостока three weeks to travel. quality is excellent, decent store.
Great product, super fast delivery and real leather.
Very nice , perfect
Cute SHOES, very comfortable, you have to order a number More above than Is you To they are perfect. By otherwise nicely, Shipping fast and in normal OFFICE of Post Mexico delay
superrr.. husband like, thank you.