We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is fine, sneakers ran in 14 days to estonia, i recommend the store. I took 43 size 9.5/44, but everything is exactly a little too small and narrow, but the water and freezer did their job and now it's excellent, the good is the skin.
delivery was so fast and good quality
fast shipping and quickly delivered.the product fits me very well.
Product as contracted, great and much that fast, Thank
Great shoes very happy
Great. For size 42,5 took 9,5
The quality of the goods at altitude. I recommend the product. Item arrived in 19 days. The length of my foot is 25.5 cm, but it is better 26. 8 the size is a little too small.
Got it fast! Many thanks, i hope that my husband will be in size! Highly recommend, super quality and excellent service! Prosperity to your business!
cool country race, quality is good. goods store rules for one day. киева went to 2 weeks. all i took 9.5 27 cm wonderful.
all is excellent) stinks, косяков not, shipping порадовала) 13 days before татарстана) ordered your 42,5 9, fit all) thank you re-send store)
Shoes are like on the picture, comfortable, little tight around the foot, but I guess it's the design of the shoe. I will review again when some time pass, to see how holds out when you wear it.
good quality workmanship, straight stitching, without marriage. size description, but not a narrow, разносятся hope. store and recommend. order more'll. month after a couple of feedback will be extra.
perfect 41 size in my
good packing, even обуве have pad, all дошло whole.
comfortable and beautiful
very fast shipping all is very likes. you'll recommend friends. fit size.
somewhat big slightly!!!
43 size, плоскостопием with foot wide, подошли 9.5 perfectly. slightly larger area волгоградскую delivery. quality excellent! real look much more expensive price. soft, like top leather. these shoes hope last long.
excellent shoes. split top. the russian 41, european 42, american 8,5, подошёл 26,5. thanks to store.
love them. thanks store. I will buy again
fastness delivery, quality honest store!
thank you, i satisfied, quality is good, excellent design on the foot
well received, beautiful shoe, comfortable
very nice, free shipping wine figment under one month, super recommended selling, single Is order less CARVING correct number free
product as always high quality, lengthy but makes part... many thanks
all perfect, and description and size table fast shipping beautiful, as picture. thank you. want to add стопу неширокую to fit 27 cm 44 size.
arrive correct before a month good product. 8-}
I love it
do not take in the first time. grade shoes!!! shipping fast.
Vše ok pohodlné, snad vydrží alespoň jednu season.
Great shoes!! Perfect fit, very comfortable
advice shoes офигенные))) have very fast наверно one week)
тоненькая sole only all good
gorgeous! thank you.
perfecto... number 43
cros super, have one week, description in all like in size. продовец молодец)
Great Shoes. love it. shipped fast in 7 days. Thank store.
satisfied porem not wholeness, because already bought footwear from china and all with numero 8,5 and all became great but that that arrived is bigger no mìnimo one number
cros excellent, how long will serve узанть to be. but подошли size super and externally.
shoes good. detailed: m.itao.com/detail/show.htm?postId=4000000874610066&lang=ru