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Product always receives high satisfaction ratings from our customers

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Zardeals.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

5 stars
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Write a Review
P***s
31 Jul 2020

The bag is very good for this price. Thanks

Customer
23 Jan 2020

The bag is very good, I'm happy with everything just like in the description, only for a very long time it was almost two months!

Y***y
12 Nov 2019

The parcel came in three weeks, much faster than the stated deadline. Ordered as a gift, for hiking in the gym bag fits perfectly. It looks good, very roomy. Recommend both product and store! Thank you very much

Customer
24 Oct 2019

27.09 ordered came 25.10 tracked track, store sociable, ^ skin ^ soft odorless, everything works, looks for ruble worthy. Seller recommend. I'm happy! Thank you.

V***K
13 Sep 2019

The bag is cool. The material is good, the same bag served me 3 years. Track is not tracked. Delivery to vladivostok 30 days.

N***v
31 Jul 2019

A good bag, went to moscow 3,5 weeks, delivery by courier to the door, not the skin of course, a small smell and wrinkled when delivered, large enough.

Customer
7 Jul 2019

Looks expensive, not smelly. Dermantin. I hope it's good. The quality of the material in the photo.

M***v
11 Jun 2019

The bag is very high quality, the material is dense. Sew well. Delivery sdec for 2 weeks to murmansk, brought the courier.

V***v
22 May 2019

Quality fire, it's on time! Boldly take, quite roomy

Р***в
14 May 2019

Arrived two weeks before moscow by courier sdek to the door

T***a
6 May 2019

Delivery in 17 days to moscow region

A***z
23 Apr 2019

Fast and good quality

Р***в
27 Mar 2019

Brought home 2 weeks after order, the bag is good

F***n
25 Mar 2019

product was very accurate..delivered on the date exactly as predicted..recommended store with high quality products..thank you so much.

V***v
11 Mar 2019

All super

Customer
21 Feb 2019

Good Quality Product...

H***n
12 Feb 2019

Received the bag, looks just as in the photos. looks solid for everyday use as well.

N***v
10 Feb 2019

Shipping epacket pleases. Jambs on the bags did not notice. In two places i found drops of glue on leatherette-otter with a simple damp cloth, so it does not count. Bags are small-for one person and no more. I took for short trips on business trips-an ideal option. Last week there were frosts, about minus 30, passed with a bag on the street-leatherette withstood, there was not even a hint that he conceived. I recommend to buy.

S***n
10 Feb 2019

The bag came relatively quickly. Qualitatively packed in packages. At the opening in the nose hit the smell of some lime or water emulsion. The quality of the bag soft creates a pleasant feeling the lining is sewn. The bag really liked the outer side pocket small. And the bag itself is too small. Took for the gym.

J***a
3 Feb 2019

The bag is super, sent quickly, it was a month. The order is satisfied.

Customer
1 Feb 2019

Delivered the courier.

Customer
31 Jan 2019

Thank you large, fast delivery of goods, ordered 09.01.2019 came 01.02, i recommend the store, the parcel did not open this gift, later i will write.

V***a
30 Jan 2019

Finally came the bag! 58 days went by, we did not think it would come. Like everything is good, the locks are working, stitched well, only the crumpled came, nothing was put inside. There is a small smell, but it's trifles) thanks!

A***v
23 Jan 2019

Externally looks very cool. Quality for your money decent

Customer
23 Jan 2019

Great bag! Best store! Fast delivery by courier! Thank you very much!

A***a
22 Jan 2019

Great bag! The husband walks with her to the gym and is very pleased. Delivery to the moscow region took less than 3 weeks.

P***z
21 Jan 2019

Perfect!

A***k
5 Apr 2018

bag is very comfortable. size just carry. the командировок for.

A***n
5 Apr 2018

cool bag, pretty also delivered fast, ordered february 27, it is 4. добротное канечно quality, good, but not leather. so i and happy all super, all thank you.

M***s
4 Apr 2018

great! door straight fast shipping courier flats! заказываю second time, also great all

S***v
2 Apr 2018

spb in two weeks delivery. brought courier to work. bag very целофоном smell, think and hope выветрится that. good quality, go locks easily. rub your оправдывает 1700.

A***k
2 Apr 2018

quality is excellent, product description is fully compliant with. дошла quickly. very satisfied. to store thank you very much.

D***v
28 Mar 2018

pretty приехало spb quickly, quality higher medium, no smell, quality sewing normal, this to store.

A***y
27 Mar 2018

excellent bag, long can send goods, a smell of glue satisfied in

A***o
27 Mar 2018

good. straight привёз courier home. have a small smell, but it is not scary. department of big in the bag, + side pockets partition всяких without inside and out.

A***v
16 Mar 2018

bag good. recommend.

R***y
15 Mar 2018

came pretty bag fast, given holidays. made order february 16, took 15 march. pu good, tight. not detected defects. almost no smell. bag very satisfied. store recommend.

Customer
8 Mar 2018

very cool

T***a
5 Feb 2018

bag good quality is expensive, found not of no, month 2 long very unique, so all perfect!

R***i
3 Feb 2018

Good quality. Material was a bit 'sticky' first

D***s
29 Jan 2018

standby time c spite very good product!

J***x
19 Jan 2018

bag is came, returned money immediately. out quickly contact store. thank you.

K***v
4 Jan 2018

satisfied overall саратова to delivery month. thanks

A***v
4 Jan 2018

are satisfied quality goods .. сроку service and грузоподьемности by yourself will look like

Y***a
4 Jan 2018

thank you store! quality excellent! bag very like.

Customer
3 Jan 2018

Great bag.

T***t
3 Jan 2018

good quality fast delivered

I***o
2 Jan 2018

ниче bag. думала less. goods is good. parcel шла long. not отслеживался track

A***v
31 Dec 2017

cool bag!

A***v
25 Dec 2017

distinctive smell of glue. convenient. cheap does not look, reliving i for. handle. bag for this price in what you need.

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Men Travel Duffle Bag

132 Reviews
US $50.12
US $77.12
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