SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Zardeals.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
South African Rands (ZAR)
US Dollar ($)
часы классные, выглядят лучше чем на фото. Посмотрим как будут работать.
Accurate
chegou muito antes do previsto, vendedor de responsabilidade. top 5 estrelas pra você
so Nice!!! my second one
часы отличные.Все работает.За 10 дней прибыли.Спасибо большое .5+++
bueno bonito y barato
Muy bonito, como en la foto. Llegó muy rápido.
Ordered 25.07 hours, arrived in Poland under the entrance door 6.08.2020 order came in less than two weeks, the packing is excellent, the watch is large, look nice, the silicone bracelet is super, about the move, I'll write after I check. Goods and the store I advise everyone! Well done do not stick!!!
Пришли быстро ,в Украину шли около 2с половиной недель .Часики действительно выглядят очень круто.компас бутафорский .И ещё я протупил не глянул в описании на размер , немного большие на мою руку но можно привыкнуть .В целом покупкой доволен.Продавца рекомендую.Ах да и в целях экономии ,чтоб понимали для сравнения в Украине они стоят 890-900 гр .
Excellent product, with its respective gift box, something big the size. Recommended.
Thank you. I like it. It's everything allright.
A great object, like what I asked. Congratulations to the store.
muito bom!!!
The clock matches the description. Not small, beautiful, go clearly
Watch perfect!!
Recommend very cool
The watch is very decent
All right, the order came in two weeks. A small spot on the remake and a black point under the glass, and so in general all the rules.
Quality is excellent!!! Better than in the picture! The watch is heavy, the material of the strap is quality, dense. Fast shipping! Ordered 11.06.20 in 16-57 received 13.06.20 in 14-00 the courier delivered to the apartment!
The price corresponds to the product, although they look more expensive. You can not swim in them, according to the instructions only to wash your hands, the compass is butaphoria, and so everything is fine, how much is enough? .. Good for three years.
Thank you my order arrived in perfect condition, not to mention it is a watch beautiful and great quality, loved will give to my boyfriend birthday gift, highly recommend for who want to buy.
Great watch
Excellent Product
Exactly like the ad
Arrived in less than 20 days unbelievable serious am northern Brazil.
The clock really liked! Delivery is fast enough. Thanks to the store.
Top Loved, just buy another, congratulations
A very stylish and flashy watch. I'll Give Feedback Later .. Thank You Very Much Megir Family ..
very good product thank you .
Exelent product. I would buy again
Excellent Product!!
I revived safely in 18 -19 days , its all working condition all thinks are working good and nice looking watch. im very satisfied with this sealer and product.
Really beautiful watch.
Watch better than imagined and delivery faster today.. Total 10 days after purchase!!!! Recommend
Very beautiful watch
Fantastic
The watch arrived in a short time with good packaging The watch is of high quality and works well I recommend this store ... and the product is awesome ... thanks to the seller
Exactly as advertised. Beautiful watch.
The store is the best! Sent right away. The order came in 12 days. Everything works in the clock. Bracelet-soft rubber. For its price-excellent.
very accurate and great looking watch. shipped fast and recommend store
Muyvery cool, very big, very happy!
Excellent quality Congratulations
Excellent product and very good quality
Beautiful Watch arrived packed so perfect and excellent quality. Arrived in Italy in a month thank you!
Nice.
excelente
Received within said timeframe but it is more like a teenager’s watch by looks and functionality. In that price, material is good and I hope it will run for long. Box is okish, not worth to pay extra value for it actually.
The watch looks solid, everything works
Same like a description. Gud one. Quick delivery. Happy with the store. Watch is perfect
this product is very good. I will definitely buy another watch. I recommend this store. the watch comes with a serial number at the back to verify authenticity