We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
they are amazing and comfy
Just got them today and I love them
I loved my shoes they were well packaged I love it was my size that I asked they are great great shoes
They're beautiful! Thank you! And thanks for the mini gift
All right, and they're soft inside.
Disappointed because not the right color I ordered in yellow
super
Beautiful shoes thanks for the fast delivery.
Veľmi pekné topánky, kvalitná práca, číslo sedí podľa tabuľky, ďakujem.
a very beautiful heels but sadly i order 8.5 size in return i received size 7 but overall am satisfied
Great shoe Very nice quality Fast Delivery The store offered me an elastic as a gift
very nice shoe thank you so much
As in picture, perfect size! Comfortable.
Super beautiful soft leather shoes wow highly recommended
perfect... thanks...:))
Excellent, comfortable shoes, match the photo, fast delivery
Received one day in advance! Very well packaged, very well protected! The color is beautiful, the heel is quite thin but solid and stable! The small chain on the hook is thin and delicate. I took my usual size (39) and it's very good! You walk very well with these shoes, I am very happy with this purchase (and thanks to the store for the small gift)
Very Nice
Absolutly beautiful!
it's so beautiful i luv it arrived earlier than expected ....
very good product fast delivery
I received my order in good condition. It was well packaged
im in love with my purchase, Wull definitely be getting the black and the white ones as well! delivery was quick! thank you store
received ok
the product is very nice beautiful I like it very good
i just receive product some j'avais lest because it the first time, but shoe arrived finitions level as pictured nickel j'attends it will see what's on long-term give
super handsome HEELS i haunted nicely no He was Your
very quickly!
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I n'ai it not put photos 2 d models very good quality and very nice store i order!
Je n'ai pas remis de photos c'est le 2 ème modèles que je commande très bonne qualité et vendeur très sympathique!
very nice i love it thanks store
девчонки они супер продавцу большое спасибо за внимательность за быструю доставку описание совпадает полностью с действительнотью рекомендую класс респект процветания
Superrr thank you store!
девчонки они супер продавцу большое спасибо за внимательность за быструю доставку описание совпадает полностью с действительнотью рекомендую класс респект процветания
Good quality of product and well described. The communication with the store was clear and effective which means I highly recommend this seller. And the product come pretty fast in the UK.
Very nice to my shipping spite comfortable height. Regarding order's usual size and i recommend this store very fast delivery!
Very happy with purchase, comfortable, cant even run in them. took 9,5 to its 39 Russian. certainly not the skin, but the foot does not sweat, due to the open heel and fingers. were long enough, about a month. I recommend product the store generally too.
Очень хорошая обувь. Спасибо за подарочек.
Delivery to the MSK 3 weeks. quality sandals is not even bad for such a price. at 36-37 Russian butt 6. the photo shows. finger leaves when walking forward. better to stick silicone lining. in general, comfortable. came in the package and the anthers, without creases
Очень хорошая обувь. Спасибо за подарочек.
Шикарные босоножки! Сели идеально! Брала 0,5 см больше сознательно. Очень удобные, запаха нет. Упаковы были хорошо, ничего не помялось.
Шикарные босоножки! Сели идеально! Брала 0,5 см больше сознательно. Очень удобные, запаха нет. Упаковы были хорошо, ничего не помялось.
пришло быстро, товар соответствует описанию, качество товара отличное. Все пятерки за работу продавца!!!!
пришло быстро, товар соответствует описанию, качество товара отличное. Все пятерки за работу продавца!!!!
On the foot 25.5 cm came perfectly
на стопу 25.5см подошли отлично
заказала 8.5 на свой 38. подошли.в голяшке широкие.
Туфельки чудо. На 37 - 23,5 брала 6,5. Рекомендую. Мягкие и удобные.
Туфельки чудо. На 37 - 23,5 брала 6,5. Рекомендую. Мягкие и удобные.