SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Zardeals.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
produto com ótima qualidade , lindo e um som potente . comprarei mais .
играет норм.
O cuidado com a caixa foi excelente, chegou tudo perfeito. A caixinha é ótima, tem uma potência pelo preço, é um ótimo custo benefício. Além de linda. Chegou super rápido, bem antes do prazo.
The great speaker clear sound, fast delivery. Perfect small size but with the big power
excelente custo benefício
Доставка курьером за 2 дня. Компактная и мощная для своих размеров. Сын в восторге)))) Рекомендую
muito obrigado, veio tudo certo! são top!
produto de ótima qualidade , novo lacrado e produto muito bem embalado . parabéns a loja é muito confiável.
Колонка супер, своих денег стоит, фабричный китай.Всё чётко, думал будет больше размером..По блютуз так и определяется-MIFA☝️.Прежде,чем заказать,смотрел обзоры на ютуб, цена/качество твёрдая пятёрочка, можно и в подарок!Звучик достаточно громко, басов в меру, опять же с чем сравнивать..JBK в 5 раз дороже, при этом сравнил по звучанию с флип 5 - разве,что по басам немного уступает.Считаю продукт очень хорош,продавца рекомендую, шла чуть меньше месяца-ну это норм..На корпусе снизу есть 4 присоски.В целом колонка отличная!!Отличные впечатления от товара.Осталось проверить продолжительность времени работы.Рекомендую колонку - дача/рыбалка/пляж/природа, будет достаточно.
Good quality for reasonable price. Seller quicky send the product and it came within 2 days! I can recommend both product and store.
Звук отличный, чистый, громкий, доставка курьером моментальная. Советую
Excelente altavoz. Se escucha bastante bien para el tamaño que tiene.
Envio super rápido, 14 dias pra chegar em Salvador BA Brasil Caixa maravilhosa, com um som super agradável recomendo o vendedor
produto muito bom, já é a quarta que compro.
Пришла за 6 дней, упакована качественно маловато баса, а так играет для своей стоимости очень даже достойно.
produto demorou um pouco devido a pandemia uns 2 meses pra chegar em Manaus AM,mas chegou tudo ok caixa muito bem construída e som de qualidade, caixinha muito boa,no volume máximo não distorce nem nada!!
Ótimo produto...
ótimo produto exatamente como na descrição som de excelente qualidade
Колонка пришла за 4 дня. Упаковка на 5 + Красивая, компактная, хороший звук. Из минусов кнопки под цвет корпуса, приходится всматриваться.
звучит неплохо, подойдет для маленькой квартиры, если хотите на улицу, то тут будет недостаточно громкости, потому что это не JBL вам. Заряд вроде бы держит неплохо, присоски хорошо прилипают к гладким поверхностям, на влагоустойчивость не пробовала
Очень быстрая доставка. Отличная упаковка. Ну и качество нравится. Это уже вторая у нас.
Выше всяких похвал! Беру уже вторую. Заказывал с России. Доставка курьером до двери бесплатно. Басы присутствуют. Громкость приемлема. всем рекомендую!!
El producto tal como la descripción. Es pequeño pero se escucha muy bien y bastante alto. Calidad-precio inmejorable. Seguro que volveré a comprar pronto.
muito boa gostei de mais viu! super potente! e bonita só é pequena mais é ótima. foram 27 dias corridos! ela é pequena mais ótima.
Mas linda q na foto pequena e com uma qualidade de som maravilhosa, eu amei o produto e indico a qualquer pessoa top top de mais kkkkkk.
It was worth waiting for it!!! Worth every penny! So easy and intuitive. So much style! I’m really happy with this purchase:)
Produto excelente, recomendo.
produto de boa qualidade.
produto muito bom, recomendo
Спасибо большое)все очень хорошо и быстро... Звук супер: бас, и чистый, и громкий, несмотря на то что малогаборитная калонка..) упаковано хорошо) приехала заряженная часа 4 потом ещё играла) все очень довольны!!! *)
Супер!!! То, что и ожидалось! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
отличная доставка, упаковка. Саму колонку не вскрывала, не могу сказать ничего о ней самой. Пока она ехала, я передумала и вместо красной А10, взяла черную А10+. Теперь ее жду
Delivery by courier, at full volume does not wheek.
All
Product in high qualitty. For this price is absolutelly best bluetooth speaker this my third speaker from this store. Clear sound. Thanks
The column came quickly, plays normally. Everything suits me. I did not communicate with the store, there was no need.
All is well. Packing is great. Super column.
Column fire, sound cool and loud, sound quality at altitude, delivery 2 weeks to Ulan-Ude, the store recommend))
Perfect column! Full of delight. Quality, loud. The sound is clean, the bass is enough. It was surprised that such a small so loud sounds) for home and nature just fine! I invite to my Telegram channel viktoriyaxom and Instagram Viktoriya. XOM. Full review of the column there)
The column is super, I order not for the first time. Delivery in this store is always fast, about 10 days. This time, the world quarantine is two and a half weeks. Ordered for the birthday of AliExpress, the price was $21.68. Super column. I will not describe the characteristics, as there are a lot of video reviews on the Internet. Chic thing, I recommend
Column Super, thank you to the store for discounts! Delivery by courier service IML. Everything is clear and fast. Recommend!
great costumer service,I didn't test the speaker yet,but the quality is very good.
Very fast delivery-Kaliningrad, the fastest, in my opinion 5 days! At the moment, I can not write about my impressions, since I wasn't home at the time of delivery, she was handed over to a neighbor, how will she get into my hands, I will complement the review, about their impressions about her!!!)))
Super!!!!!! Bought was children, but I probably take it myself☺ Bluetooth connected without problems. Delivery is very fast and packed perfectly. Only words of gratitude to the store.
I’d love it! It seems bigger in the pics but quality and sound is really good! And arrives quicker than expected
You can't tell me how cool she is! I did not have time to order it, as it was already brought by the Courier! Well packed. Appearance-delight I'm in love with her! Thank you so much❤& Middot;
Very nice product. The last sound is too loud. Drive the neighbors crazy. I suggest a good quality product .. Charging cable and aux cable are also coming out.
The product reached my hand thank the store as seen in the picture is very beautiful and convenient.
I got straight very quickly, within a few days, brought straight home, very satisfied with the purchase, sound bomb, connected immediately without problems, packed chic, for a gift if you need, generally perfect, decorated straight stylish. I recommend the store and the store.
Came a little late Thanks