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Shipping & Payment


We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Zardeals.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (200 reviews)
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7 Jan 2020

Excellent product quality, came well packed and is similar images. REMARK: The color is not so bright is kinda faded as the pictures of other buyers, still is great!

21 Oct 2019

Everything is good, but I repeat in the covers of the backpack, there is not enough pocket with a zipper and a couple of lines so that the paralon does not lose shape! (I attach a photo of the refinement). This is for the store (manufacturer)!

30 Aug 2019

Delivery 4 days to moscow from a warehouse in mo. Suitable for airline victory in size (36/30/27), if you do not score the backpack to the top (36 cm). The quality is excellent.

27 Jul 2019

Everything is fine.... And most importantly quickly!!! I take already in Second time!!! Yes, by the way in the photo two items. .. Came also two!!! Thanks for the purse. .. Very nice!

11 Jul 2019

Excellent backpack, the quality is good, along with the main backpack came the shoulder bag exactly matching the main backpack. Delivery to novosibirsk from moscow less than 10 days Delivery to door

10 Jul 2019

Delivery from moscow by courier of the transport company iml to novokuibyshevsk for 9 days. Canvas backpack, light coffee color. The size and shape fully correspond to the description. Qualitatively stitched. No defects found. As a gift of the same color was a small canvas bag-backpack. Nice bonus. Seller big respect

20 Jun 2019

Neatly packaged. Color looks a bit faded but nothing to worry about. Fabric is very tough. Overall, I am very satisfied with the product.

8 Jun 2019

Excellent product, tough fabric, attached to description. The product arrived in time and well packed. I recommend the store that's why 5 stars.

28 May 2019

Bag/backpack fire! The quality is excellent, the seams are even. On the whole bag, one thread i think excuses. Delivery by courier a week to novokuznetsk. The volume is chic (in the photo the backpack is 80 liters), though it is soft some kind (then i'll try to cut the foam and paste, it may be better to hold the shape). Pleasantly pleasing weights. Locks and carabiners are powerful and high quality. With the color of the truth some bit. Dark blue some more gray-blue. It's like it burned out.

27 May 2019

For its price a wonderful backpack. Very satisfied with the purchase and the store.

15 May 2019

Fast delivery, great bag!

10 May 2019

Wanted to used this before reviewing. Great Bag! Well constructed. Sturdy. Held more than I thought it would, Very roomie inside. Came well packed. Great communication with store, super fast delivery. Very accurate to description and picture.

6 May 2019

Good afternoon want warn that already received the folder arrived well thank you

5 May 2019

Backpack cruise, in the stars. Garni stubki, good locks, mastic carabiners on the rnien, other wide straps. The store of the same contact, bula lichet milked with a track, in the future the correct number is strengthened. Delivery of bula dovgoyu, lying 15 days in boryspil in the airport, potim np delivered. Ale stalled me to be like

1 May 2019

Corresponds to the description, all fire

20 Apr 2019

Delivery is fast, even before the deadline. The quality is excellent, the husband is happy. Thank you store!

19 Apr 2019

USB part inside the calories out my signature has arrived. Customs check sewing line then living in same day Er tea piece not D matter is not only Feel rotten, poor do four key

11 Apr 2019

I am happy. This bag fit the description. Look sturdy.

4 Apr 2019

Excellent bag, good quality. Fast delivery-came in 10 days.

4 Apr 2019

I liked the bag! Steam and ready. Just for travel!

22 Mar 2019

The bag is just super, i liked it, i did not expect it to be so big. Take will not regret

11 Mar 2019

Good quality, fast delivery

10 Mar 2019

Class! roomy, high-quality, withstands great weight, pleasant externally, convenient to use .. The only thing-pay attention to the weight, not the easiest) delivery fast and straight to the door)

10 Apr 2018

confirmed fully standby. delivery before the door. solid good quality and appearance of the

10 Apr 2018

functional excellent, fabric is thick, tailored excellent quality packaging

5 Apr 2018

-excellent вещмешка hybrid, баула and backpack

4 Apr 2018

it. looks perfect. quality satisfied. the pretty big.

4 Apr 2018

shipping courier, very fast, in заказала friday, tuesday in received. вместительной bag looks, no special department laptop large влезет exactly-main лёгкостью but. and how, and how bag, comfortable.

3 Apr 2018

cool. husband likes. умничка store. extended protection, it is for thank you very much. went петропавловска long to the true.

2 Apr 2018

as always excellent!)) and commodity, and, and shipping. 6 day courier after order from russia home. second заказываю has the first themselves, mom and this. very comfortable, and excellent quality. thank you!))

28 Mar 2018

came in 5 days, bag excellent

28 Mar 2018

good travel bag. quality is excellent. shipping courier.

22 Mar 2018

excellent bag, ёмкая, decent look, сшита tight, accessories good. visible фоткам by, but there are multiple interior pockets, convenient. than бледнее little blue pics, but overall standards. mo in 2 days shipping courier. only shortcomings is short of top-петельки some, be to hang the неё.

21 Mar 2018

cool bag! very have quality

17 Mar 2018

bag looks наружи with compact, inside enough but much space, all to tuck need! the travel!!!

12 Mar 2018

great bag! that is my second bag like this from this store, and I am giving positive recommendations!

1 Mar 2018

loved, tote bag travel with great finishing. very lovely. voltarei the buy

28 Feb 2018

the good

27 Feb 2018

zyn zyn

26 Feb 2018

шла алматы three weeks to, заказываем second time, blue brown looks better than, quality excellent!

24 Feb 2018

very good backpack!

24 Feb 2018

good bag! влезает laptop width 39 cm. dachu the special for travel.

22 Feb 2018

-excellent bag and i like. boxing training special for taken, placed helmet, gloves битки, bandages water, jersey and shorts. i am pleased as the elephant and happy!))) looks брутально (used to take dark color), bag-мужицкая recommend.

21 Feb 2018

backpack good. recommend to order. relatively узбекистана delivered to quickly

21 Feb 2018

пришёл item fast, quality is good, fabric is thick, color darker, than the picture

20 Feb 2018

excellent figment

19 Feb 2018

Size seems bit smaller, but can hold enough for 2 to 3 days trip

18 Feb 2018

product quality super!. made neat, no not ниточка sticks! roomy. all like the photo. recommend. spb дошел goods to within 5 days.

15 Feb 2018

Quality is great. I love it.

15 Feb 2018

perfect! fast shipping courier 6 days at home. quality is very good. folded in compact-roomy нагружаешь when. shoulder bag pens can multiple.

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Muzee High Capacity Travel Bag

200 Reviews
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