We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came about 2 weeks. The product fully corresponds to the photos. Good cotton fabric, sewn quite qualitatively. The store put a gift))). The emblem of the nypd on the side is available))). On the visor from below is a shiny golden fabric. The emblem on the side is small, less than, for example, chevron on the uniform, the circumference is adjustable, the size of 59 perfectly fit. And the depth is not very large. In general, this headdress is more suitable for a girl, or a teenager. I liked it, you can take it.
Good cap, quality is good. Packed for 5 +, not crumpled. Delivered in 2.5 weeks.
single came Little default no significance could be remove, the other By EVERYTHING ok
the image exact you see, good quality Price, good size good finishing
Its good..same as shown in picture Fast Delivery product is awesome
guess ettiğimden reached product as soon as possible
соответсвует commodity description! thank you store!
was packed vacuum, nowhere thread stick up, all like the picture
excellent cap love to wear
good cap but not a small head, of the ear. прослеживался вручения to track. общалась not the store.
recommend store fit me thank you also thank you for business gift good luck for you!
completely as the picture! good cap
thank you the store quality мятая not ваккумом under was packed in + cap, презентик + great gifted small. харькова up the order,-receiving 22-дня recommend 5 +
fast shipping good quality. recommend!
good material nice embroidery. Is adjustable. demoró 3 mos-be.
good price good quality very happy .
Cool one)absolutely happy)
of положенного more not to wait to oh
Nice hat and good quality
Package came rather quickly and the 3 hats are great quality
super cap, month, store not общалась, quality good cap, even ожидала!
Товар пришёл в стране назначения tj_001 ждал товара где-то 25 дней в Таджикистане кепка понравилось качество хорош
very high quality very hapy .
It’s PERFECT! More than I expected
Доставка меньше месяца в ХМАО, соответствует описанию. Продавцу спасибо!!! Упаковка порадовала, а именно упакована была в пакет который был герметичен и наполнен воздухом!
супер товар!Спасибо большое продавцу!!!
супер.и очень быстрая доставка
the parcel came intact and the cap was perfect like in the pictures shown.
Good quality & fast shipping.
Это просто супер!Не ожидал!Спасибо большое
Great product, great packaging and store! Took almost 2 months to come to Brazil but it was worth it.
Really good quality, i love it!!