SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Zardeals.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Plays better than the JBL column at 40 watts, louder and the sound is better. It's fine.
Great store Thank you once again for your attention since the first time so far
Spain-Portugal 2 days, very good, has very bass but gives good sound the price is acceptable
Cool, sound lovely
Products as on description Fast delivery and very well packaged The only small problem is that you can not connect it in charge at the same time as the cable Jack
Everything came what I ordered! Package in integrity and safety! Packed perfectly!
Delivery is fast, packed well, all as in the description!
THE product is perfectly as described.
The column was less than expected. Quality for its price is excellent, if you play sound from the phone, the rest of the functionality was not used. Do not wait from it beyond the cool sound, especially if you twist the sound more bass disappears at all.
The column is not big, but very cool, the charge holds for a long time, its money is worth it, the sound is not bad, Bass is a little too. Thank you. I got it fast.
Tested there is little. Appears to have good sound quality, but the sound intensity, not allow listen up in spaces too big. Radio copped big thing.
Come with 4 working days Came from Spain to Italy THE sound box is beautiful and with a clean sound and powerful… Like!! Recommend this store too!!
Toppp took a week to get the Portugal from Spain. Excellent sound and very good quality for the first experience.
The column corresponds to the description, the dimensions are about 10 cm. The sound of the bomb, expected much quieter.
Excellent quality for the amount paid. 8 days of Spain to Portugal, was very time… but always is best 30 days from China to Portugal. To have nothing to point to the material.
Excellent purchase! Not distort and meets well… The price, recommend!
The product completely matches the description, a clear and quite powerful sound so far very good value for money. We also need to highlight prompt attention and kindness of customer service.
Super. Loud. Clear. Thanks for the songs on the flash drive
The sound is loud, the radio catches (better with the wire), charging is bad-thin wire, better charge by charging from the phone.
Cool column) thanks))))
Good product fast delivery❤
The goods came! Hurray! Came quickly, delivery to the doors, packed thoroughly. I haven't tried the case yet. I'll write later. Thanks to the store.
Very good took a long time because of spanish mail. 9 days standing in madrid, the product, super. good nice and cheap, sounds almost like my subwoofer. i recommend, feel free to buy it, the battery puts 3 4 hours. we'll be watching.
Wine before expected and operation is excellent
All is good, sudova column, prazyuye, with the phone zvyazok trimae garno, the sound of genius. Packed with duge garno.
Delivery is fast, the column has a good drive, in general i recommend, i bought my son but now i think to take this for watching movies, music yes, in general, it for this not big money, it solves many questions on the reproduction of sound where there is not enough volume in the devices. On materials and assembly, too, everything is fine.
The goods came in 2 weeks. Barrel pleased, i thought it would be worse. As for their purposes excellent. Everything works. I recommend.
Column norms, took as a gift. The flash drive reads, the card reads, to the bluetooth is cut, fm (wat? Why he at all)-did not look, from the auction did not grow up. Sound-3 fart jbl of 5 (deaf and little bass, as for me). With flash drives, the sound is better than with bluetooth. Delivery gun-very fast (on the 7th day), courier directly home. Packed with a bang (nothing is wrinkled). For delivery of 5 star
Sent out quickly. Packed well. In size was a little less than expectations). The sound is not for music lovers. Don't wait for basses. The volume is average. Ordered with a flash card for 16 gb. Very pleased the store with the fact that he sent a flash drive with music for which he thanks!)) everything works. Came already loaded. For such money a good column
Excellent product. Will buy more thank you store.
Came quickly, plays well.
Thank you very much, packed very well!!!
The column is good, and the sound is good for such a price. The box is well packed, there is not one dent. We came to the firm sdek.
Ordered 9.06 received 2.07. Brought straight to work by courier.
Beautiful, stylish! Works fine! Went a little less than a month from china
The column came in 10 days, the track was tracked, loud, thanks to the store!
Everything corresponds to the description.
Class dosnavka in m. o 4 days goods satisfied
Column-fire!! The sound is super, the radio catches, with a flash drive reads. On bluetooth per second connected to the phone. I ordered delivery in russia-for three days the column was with me. Seller recommend!
I recommend you listen very well
Everything is ok, the bass is, the sound corresponds to the price.
Very good and elegant
All ok
Seller rekamenduyu! 5 +++
Conform to description and fast shipping.
I am well satisfied.. thanks alot
Everything is super! Came quickly) brought the courier! Works all well! Very satisfied!)
Very good product and quality of the sound is great I love it
Very good quality, perfect workmanship, highly recommend.
Very happy recommended store of olle very well now play hope it lasts the battery
cute and good sound