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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
I am so glad that i bought these shoes. thank you for super tovvr they are very soft and comfortable. thank you for before delivery. i already buy the second time from this store. thank you!!!
perfect, very fast shipping. very good quality. looks the same in the picture
Cool
Second time I ordered them i love it
This is the second pair I buy. Like last time, shoes have a strong smell. I hope I don't have an allergic reaction this time.
So so so beautiful! really classy look, everyone very impressed. I really recommend them! Shoes came in a nice dust bag to avoid scuffs. I really recommend.
Good quality, came per 14 days. I love shoes. Very comfortable. My European size is 40, but I taken size 42. Perfect.
-two fast. loyal size, but i said to wide leg this model. solve the issue lift and foot narrow your i with light more insole, spring autumn shoes good. i really like, wear is cross stitch, this very correct, namely it in place, where everything will be walking shoes in these bent and turns залома-beautiful. cool high overshoes вообщем! i still заказала towards forward spring bag лакированную them!
great shoe
Beautiful
strange smell for patent leather. how-to wear until you know.
shoes cute. size is consistent.
week рязань come to excellent quality and shoes!
super fast. very beautiful
Excellent
wow
speed shipping 39взяла on 10, подошли top long look and better and side neater. think under pants suit
moscow шла parcel to 12 days. cool boots, exactly like the picture. very comfortable. брала 11 size 39. more do not less. the it. spring wear'll with pleasure! thank you so much store!
i 37 european size and what i have made it and it is perfect. shoes are perfect to photo.
very good shoes!!! the size is correct. love it!
impressive ואיכותית gorgeous shoe, fast shipping, scale just!! recommend!!
10 peter come to shoes! i shock. отслеживался track, not помялись, packed. and important, fit, напрасными proved foot full excitement and all about. your заказала 39 size 10 just written on sole 25,5. not too noses and slim and long, foot not increase. лакиши elegant. in order, thank you store!
ever super nice, under a month i got a.
look beautiful, light, comfortable, will be worn as not know! smell present, hope выветрится that)))
visibility as the picture, no leather but מהממות and comfort!
awesome shoes! fast shipping and perfect size. thanks!
Great shoes. Good quality and looks exactly like the picture. Size a bit big but contact with the store was very good and he offered solutions.
Thank you very nice
from enthusiastic i shoes, wide leg 39-40, took 10, not ошиблась, fit all. very exquisite, no of no, inner packed with gasket, мялись not to, in shoe, package and protection, помялось no, amazing пришёл order. work with nice.
excellent,. thank you satisfied
very beautiful shoes. like in the picture. not real leather. good store
good quality, fast arrived really!
perfect
very fast shipping. good quality
precise description, fast shipping, lovely shaped bundled product heat recommend top product
very fast delivery.. its the second time i order from this store and again everything good, the product and the delivery time!! recommend!!
tnx
excellent!! beautiful shoes very, comfort. arrived well packed less refurbished
perfect, optimal quality product, i loved and is exactly as pictured. store with education, well talkative and considerate; beyond fast delivery!
very nice
they are very soft it is the most elegant shoes I have ever wear... 10000000000000000000000000000000000000000000000 stars for the store ..that is for sure.
Very beautiful
Beautiful stand, cute
батиночки very beautiful and comfortable
very comfortable and very cool))) rus брала 10 39. perfectly fit all
satisfied shoes. size smaller was to take. store and considerate responsive.
cool shoes could instead of 25 24,5.