We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality, perfectly packed. I recommend.
Norms of the wig =)
I'm buying the second one. I forgot the first one in the cafe, when i managed to come there in 2 weeks, someone caught it. So someone liked it. I bought a similar one, but after the rains, i probably lost the form, so again i ordered "russia", it lasted longer without deformation, until i lost it. Delivery is fast.
Everything is fine!
Excellent and in its shape
Quality is good. With the delivery was something incomprehensible, first the delivery was a sdek courier to the door, then during the trip changed to the warehouse-warehouse. Delivered quickly. I ordered the same to another address, there was delivered by courier.
all is excellent quality is excellent.
quality 4! a very satisfied!!! which is 20 days shipping заняла порадовало!!! all super short!!! thank you for timely delivery!!! 5 + store!!!
all fire, i would say elegant!) until open'll 2 i for woolen cap summer to a cat!))
excellent cap packed, добирается quickly.
matches the description and photos exactly
and fast all super
all super, enthusiastic children, more заказываю one, children as two))) is packed inflatable-package! store 5 points!
good quality! recommend!
all is excellent!
good quality, good packing. coat from slightly smaller than the picture, but it is not nary spoils look. i am pleased.
cap, stray smell not, clearly everything, like her husband.
embroidered not. not like what quality
store not общалась, but has set 5 stars
cap super! fabric quality and height. 350 we, not the возьмешь! recommend to everyone!!! to store 5 a +++++!!! отслеживался track. сыктывкар shipping 5 weeks.
excellent baseball cap, all super. walking in order very fast, but our оповестить just забыла russia post about in january аж пришёл more it. new year more there they then apparently праздновали.
сшита good. thread not stick. your money worth it.
air filled with slightly was very bubble why?
very good tailored :) thanks! recommend! good luck!!!;)
normal cap, quality material but really. but over 6 euro is acceptable.
quality is excellent. косяков without embroidery, no sticking out. recommend to purchase.
cap excellent! order not arrived. mail with russian the motherland необъятной покаталась городам by our package: побывала новосибирске in,-use in already and then moscow. package packed perfectly. logjams no) husband will be happy.
cool cap. straight stitching. упакованно good! вообщем satisfied. thank you so much.
заказывала husband, very satisfied very
money can buy over the
good quality pattern but be larger amount for...
латвию came in 20 days. as the pictures in точ точ looks. if like take. back strap good.
excellent cap like us. recommend!!!