We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
In general, the bag is good, such as i wanted, if not for one "but" the bag came with marriage, the wooden base is cracked on both sides, the repair is not possible (wrote to the store, he did not answer until he opened the dispute. When opened the dispute, the seller replied, wrote that the bag broke in the car during transportation and offered 3 $, if not satisfied with such compensation then we do not know what you want. The bag was really deformed during transportation, but i think it is completely the fault of the seller, since it was poorly packed, it was simply wrapped in a small piece of polyethylene, the pups which had blown. Actually, that's the result (if the bag was packed in a vacuum bag with air, this would not happen. I'm very upset because the bag is really good if it wasn't for marriage. On the dispute ali decided to return the money.
Looks like a bag in the photo, not quite small, what you need. Stylish is for sure. The material is dense fabric with impregnation, externally resembles pig skin. The only thing bothers the fastening for the strap, not reliable, but the time will show. The strap is adjustable in length and also looks quality. Bag to sakhalin flew less than a month, for ali normally.
Beautiful bag very
The goods did not come, the store for a long time muriel that sent. barely returned the money. did not agree on the dispute. promised that i will deliver 5 stars, barely agreed. i will fulfill the promise, but i do not advise.
I liked the handbag. Interesting, unusual, already two people were interested in where i bought it. Material type of dense waterproof fabric, instead of fasteners-magnets. In terms of quality, for the chinese website, the price is too high. But if you need an original thing for the summer: this bag is what you need.
Good and quality and manila and tailoring
Affigent bag!!!! Just delight! In the dawn such exactly twice as expensive. Thank you very much!
Everything is wonderful. the bag came in 14 days
Handbag came in two weeks in saratov. Color as in the photo. The handbag itself is not made of leatherette, but from the fabric impregnated with rubber, somehow so on the sensations. But i even like it better. A little disappointed in the way the outer part of the wooden fastener is processed, the husband said something to come up with. Such a defect on the one hand only. To comparison, the inner part is processed perfectly. Includes a removable shoulder strap, with the ability to adjust the length. Packed was just in a bag, the handbag itself was in the pollen, inside the bag was a bag with air. In general, i like her.
Lovely bag, excellent quality!
Before the st. petersburg was a little less than a month. Inside was a bag of air, but it unfortunately burst. But the bag still almost did not crumple. The smell was present, a couple of days should be ventilated on the balcony. The bag is very beautiful and stylish. Slightly less than i expected, but slightly. The material is not leatherette, but textiles visually resembling it. In general, i'm very happy))
Use carefully. Sewn neatly, but feels thin material
Great bag! The store sent very quickly!
The bag came split, the store returned the money