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Product always receives high satisfaction ratings from our customers

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Zardeals.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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M***D
20 Dec 2019

Delivery to Kazakhstan 1 month (+/-5 days). I ordered black with a side lock. I wear the size 35-36 Rus., usually I order on AliExpress 6 size, but this time based on the reviews I ordered 5,5. You could have 5ku in my case. I wear heels, but these boots are not particularly comfortable as they write here. Boots at the top hold well. The height of the boots is 158 above the knee by 3-4 cm. The smell from them is unreal (tear out the eye)... I hope they will fade. The fabric of boots oooochen pleased, almost as close as possible to natural suede... They look noble, but the nose when you look from the side as if it's screwed up... for me it's important and there is some disappointment from this (. The heel is covered with fabric. Let's see... I think somewhere to go out for the image a good option... Now hang weathered on the balcony. As soon as they fade, I try on with clothes, I walk them .... Immediately here I will write in the review with an addition. Photo later)

Z***r
29 Oct 2019

Super! Fast shipping! Boots cool!

R***r
1 Oct 2019

They are awesome!!) the smell is strong, but it will fade. i ordered the size grid, everything came up. on the foot 24,5 took the size 39. the shoe is comfortable. thanks!

L***a
5 Sep 2019

Liked, elegant and very beautiful. The material is like suede. Comfortable. At the length of the foot 24,5 ordered 9 (39). Freely, you could take half the size-smaller size. Thank you. I want such cream more. But this shade is not in the store's line. Sorry. Maybe i'll take other colors.

C***a
26 Aug 2019

Beautiful i recommend

K***d
31 May 2019

Very very beautiful and quality is here waaaw thank u very much store i love you

A***o
31 May 2019

I'm delighted! Ordered his wife 18,05. Sent 23,05. Got 31,05. Sewn well. There are no threads sticking out, the seams are even, there is no glue. On the legs of the wife sat perfectly!!! The material is elastic, the full legs will sit quietly. The product and the store definitely recommend!!!!! I'll add a photo later.

S***W
21 May 2019

Very beautiful. Good pattern. Good quality. My normal size is 36 but I ordered this in size 35, fit perfectly. Love it!

L***A
26 Mar 2019

Size accurate. Who has plump legs do not doubt this on us

D***l
21 Mar 2019

I really really love these shoes. It took a while before I got them but am still glad. It’s my perfect size, feels very comfortable. Exactly like the pictures. Am happy I choose size 8.5 it’s equivalent to EU 39. So nice.

S***s
20 Mar 2019

Boots of very good quality! I advise you.

S***n
18 Mar 2019

As described

I***a
17 Mar 2019

I was very afraid to order. Got and just super-boots. Come quickly. At 35-36 ordered for 22,5

J***c
15 Mar 2019

This is my second order of the same boots. I love them. Also, I ordered another boots, described as geniune leather and they were!!! This store is on the top of my list!

E***a
15 Mar 2019

Boots came in less than a month. the store is sociable. the boots are chic, do not slip, the heel is very comfortable. very high quality made. the foot size 24,5 took size 8, everything is fine. thank you very much seller

E***n
14 Mar 2019

Cool boots. Took a smaller size. Instead of her 35 ordered 34. At first i regretted that i did not take 35, but then i went to them once in the movie, i was satisfied. On thin legs and narrow feet fit well, but only on kapron.

V***o
13 Feb 2019

I want to join all the positive reviews on these boots.. At its foot 24 cm boots came up perfectly. On the boots specified pp 38. Nothing presses and does not hang out. Very convenient. Heel is not felt. .. On the legs sat tode perfectly.. And what's amazing they didn't slip art like all other boots. !!!!! Took burgundy color.. To sewing claims no .. The smell of acetone from glue when opening the package was present .. But believe me, this is a netakoy and smell. (i have some shoes that for a year lying on the balcony did not fade.) this is not the case. This one must leave packed very well. The store takes care of the delivery. by the way, the delivery is also fast .. Definitely i advise both shops and goods... Thank you very much to the seller.. Good luck and prosperity to your store...

M***e
8 Feb 2019

Super great shoes super fabric

Customer
3 Feb 2019

Excellent boots

B***a
14 Jan 2019

Oddly enough, even came to my super thin legs. The size grid corresponds. Quality is not bad, do not stink china, comfortable enough. I'm happy.

C***a
3 Jan 2019

so happy!!! arrived quick and the quality for the money is great! well fitted on my skinny legs! and the size is perfect! thank you

V***a
26 Dec 2018

Very nice and fast delivery

N***a
25 Dec 2018

Excellent boots, fully correspond to the description! at its 35 ordered 5,5! the size grid corresponds!

E***a
12 Apr 2018

excellent! заказываю second time, black заказывала first, russian size 7 to 37, суперски look!!

N***m
12 Apr 2018

quality excellent! nowhere glue not seen not заляпано, what to find fault.

P***j
11 Apr 2018

Fast delivery and good item...

Z***a
10 Apr 2018

cool! quality super!

G***a
9 Apr 2018

good quality, comfortable shoe, look, there is a slight smell.

Customer
8 Apr 2018

5

A***a
8 Apr 2018

all super, запаааааах but

R***d
6 Apr 2018

satisfied no words i!!!! i week and boots 3 just погодка суппер) my превзошли stand size 8.5 39 брала you could take 8 size go small начесик where there have foot heel 10 cm very convenience. easy to walk .. my height 169 above knee boots perfect boarded!) leg thin little i (calf). is not going to hanging and no. шиты me then bud as. stretch fabric. back clasp wear them very comfortable pungent smell of minus-42. with as .. price of shoes i search. . but these design for ждала of very boots looks very attract oh .... стесняюсь wear them while .. in many thanks!!!!

A***a
6 Apr 2018

size fit

1***1
6 Apr 2018

boots very like, other присоединяюсь positive feedback. заказала first 24,5 size 8 size, previous and narrow leg that i have given but similar models buy (large grid size slightly boots chose your size and) then immediately send попросила store size smaller, ie 7,5. sit boots perfect, slim shank, сапога stocking leg easy but very good, ощущаются вытянутого account for 5mm no flaw cape and, why заказала 8размера instead of 7,5. goods seller recommend.

O***a
5 Apr 2018

good boots. we are the store 2500. shoe comfortable. угадала size. i close to foot length 25 cm. took 7,5. just but носочек dress is optional. puddles for non. when pungent smell of glue, like нюхаешь тюбика straight. but выветриваться immediately started. balcony подержать need. the same worth the shoe doohan. shipping fast. отслеживался everywhere. комменты all people are correct. recommend

I***i
5 Apr 2018

good

V***a
5 Apr 2018

Oh. Im so much in live with boots. So comfy and accurate as picture clour and size. Im 100% happy and satisfied. Highly recommend it.

V***n
4 Apr 2018

покупались as a gift on march 8, wife really liked though belatedly, but хозяйку found your gift. not to communicate with the store, no need. descriptions for wife, suede high quality in this i understand time says so. over the knee boots влитые as sitting, have top strap, to secure. looks pretty good, foot not deformation, walking not caused discomfort. over the knee boots and seller recommend.

T***a
3 Apr 2018

boots excellent! not wet weather. smell strong, and for the first остановило me this but not same day theater in their выгуляла) comfortable shoe, feels no heel. 36.5 your заказала 7. took 6 would be better, love when tight. next order less. recommend to buy!

Customer
3 Apr 2018

соответствубт полностьб description. me доя кололка comfortable. size. дрвольна very. not long walked. and very стльный мтнусов of рещкий smell. уберу balcony,, выветрится can.

V***a
3 Apr 2018

boots super! think no. pick size most important. i начитавшись feedback to your 38 took 37. 37-как заказала second times. утонула i in 38. i slim leg.

Customer
2 Apr 2018

Good product, high recommend.

E***a
2 Apr 2018

all like. fit size. 38 size 7.5. only abysmal smell

A***k
2 Apr 2018

all standards

S***a
1 Apr 2018

just boots bomb! comfortable shoe. thank you!

V***v
31 Mar 2018

comfortable shoe, soft, boarded perfect, the 37 accurate size 7. smell strong, new shoes have any but it. now look like yourself will lead to wear.

V***a
1 Mar 2018

quality good. no glue high as the photo. заказывала 8 24,5 cm -- somewhat big. придётся подложить insole. убийственный smell of package. .. выветриваются общалась продом not with stand.

U***a
1 Mar 2018

quality is good. i'm very satisfied. 39 size to russian 9 заказала. all fit perfectly. recommend store.

L***a
28 Feb 2018

fire just boots... beautiful, comfortable. thanks to store.

M***m
27 Feb 2018

to all! заказала january 27, february 27 come!-have минусов of smell of glue but hope выветрится it. my size 37 (foot 23,5 cm) boarded perfect! nowhere glue seen прошиты good.

J***a
26 Feb 2018

second day has been item shipped. three. общалась not the store. loyal size! 37 your заказала 7. slightly small but my fault. стопу измерила is not true, boots yourself size 7.5 would be so perfect and excellent, sewn neat, comfortable heel. only shortcomings, odor! balcony выветриваю day three)

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Super hot! Several others have checked this out in the last few hours

Stretch Suede Womens Thigh High Boots

67 Reviews
US $62.98
US $69.98
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