We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Great goods! Hairpin as a gift! I will still order in this store.
The shoes came quickly. Look not bad, slightly free. Unfortunately, not the skin, as they write, but the substitute. There are no complaints about quality.
marked size 41 on shoe. that size is for 25Cm foot , 9.5 . Shoes measure 28cm.have sent wrong shoe size as they have been labeled with wrong size.
It was big take your size
They are not small. Take on the size grid
It's a bigger number than corr is ponde
Bigger and on a wide leg
Arrived after one week. I am very satisfied. i'd order from that sellar again. Very good quality and color as described. I ordered size 8.5 and it bigger... more like 41...
Go exactly in size! On 25 cm-8.5 small.
Cool shoes, soft, comfortable. On a wide leg with a bone came well. Seller 5 + + + + +
Quality corresponds to the price)) can be on full foot...
It looks nice but i did not please with the size. sorry for my 39 рос. the size took 40 and it's big
19 days to moscow, the order was tracked all the time. Boots just like in the picture! The sizes correspond, took on its 36.5 (23.5 cm) size 6.5, came just. On the shoes written 37. Attention! Boots on a wide leg! I will order the same black) thanks to the store!
Very good !!!
Beautiful! Comfortable. Suitable size. I have 38,5. Truth came with scratch
Thanks ,nice shoes for the summer nice color
Those who wrote that shoes on a wide leg, categorically wrong. Shoes on a narrow and long foot. The material is soft, pleasant, because of this, the truth strongly knead the backs.
I love them. Thanks
Lovely
Xorošije, takyje Kak for kartynke. spasybo
very fast shipping and well protected; comfortable shoes and they match the description even though the outside material looks a bit like plastic. The smell wears off by putting the shoes outside during a night or so. But for the price they are not bad at all