SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Zardeals.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Caps for 3, no seal on the Tula, because of this cap does not hold the shape, falls, the visor to give shape can, bought other quality was at times better
спасибо. кепка классная
Perfect, super packing, super quality and fast to Spain
It turned out to be a good cap) it went a little long, but in principle it will go)
Great baseball cap. Quality is super.
Thank you delivery about a month in Kazakhstan corresponds to the description I recommend this prdavz
In general, I liked it. The wife and the small one said that, the color, as if burned in the sun. But, what do they understand?)))) I was looking for not very deep, because the ears from deep bend and stick out. It's not very small, but it's getting to the ears. And, like, not locators. Anyway, we have for such a price you will not buy such.
Cap is super. My husband really liked it. Just like in the photo. Came in two weeks. It was packed in a bag with air, in a bag with pourers and in a bag of large packaging. Nothing's broken.
Good quality of the product, corresponds to the description. Neatly made, adjustable size, but I would rather say it's brownish color not khaki. I recommend and thank you!
A little more pale but all perfect. In a good delivery time
Cap super. 100% cotton. The quality of the seams is excellent. I will still order from this store. Delivery to the Central Federal District-week.
It came very quickly, thanks to the store, the quality is good, you can take...)
Viskas OK
All OK
Very cool baseball cap. Corresponds to the description.
All according to the description. Pack perfectly secured
great packaging, cap looks great. I recommend store.
Shipping month
Caps at height. Packing is super. In vacuum and inflated package. Very neat and high quality. Looks chic! Put 2 black masks
I liked it very much!
I order the 2nd time in a different color. My husband really likes these caps. Quality is excellent! Even for a year of operation in good condition!
Thank you very much. Everything is super.
I order 3 times. Everything is super! Shipping and super quality
10
Very satisfied with my purchase, it is perfect
Perfect air bubble packaging, delivered in 12 days. And they are beautiful, I recommend.
Bon article, conforme
Everything is fine, i order a second time. The only nuance: khaki is brown, not gray as in the picture.
The product is excellent, good quality, only goes for a long time, idiotic post of russia!
All Super A in addition free as a face masks very well packed
Packed perfectly! Not at all. The quality is excellent.
Cap super... Came quickly... 27.05 ordered.. Came to belarus 15.06. i recommend)
Great baseball cap. Came pretty quickly. The packaging is good, the cap came intact.
Normal caps. There is no quality at first glance. In the experience of the last cap was enough for 2 seasons.
Excellent cap, good quality, there is rubbing, the effect of aging. Very fast shipping
The cap is excellent, came quickly odorless, in the air bag, the cap has not changed, the store put a gift, very satisfied with the order
Cool cap. What you need.
Great cap
Nice cap
Quality headdress.
Excellent cap, quality and price pleased
Cool cap, everything is as described. The order came quickly, tracked. Packing is super. See the photo. Aaaa nice surprise red thread bracelet. Thank you. I recommend.
Not the first cap. The whole family is dressed. Fast shipping. Packing sealed
Caps cool i order not for the first time. Seller recommend.
It's good quality, i recommend it.
Excellent cap for your money, came quickly, packed well
Good quality. Recomended
Good quality, nice fabric
Very good, as described, good materials.
Normal cap. Everything is fine.
Well, great hat. For the price im really happy :)
All well got quality normal
The cap is excellent. Packed great.
Cool caps!!! Came quickly!!!! 100% recommend
Good Quality.Recommended Seller. Fast shipping.
baseball cap super, quality is excellent, yes порадовала't delivery 13 days express courier mist and home! thank you!
Very good quality! And the package very cool
middle кепчанский on normal head
baseball cap very!!
excellent cap запакована good material and fine. 2 дошла. have a small smell, material for judging but it must be, i think выветрится. so the cap from a positive emotion. recommend store.
polecam
Super quality, all good :)
дошла one week! quality normal,... i
Very good
Excellent.
excellent
киева up to 14 days, quality is good.
arrived very fast. super selling .... chula This.
Recommend that.
good quality
nicely
thank you, straight very fast shipping courier and home.
bien
fantastic packaged in a large air bubble to protect cap. done with so much care. Thank you delighted with my purchase.
very nice and fashion High quality!
All 100% OK
15 days arrived, kargolamayı would encourage everyone like it very much
delivered fast, inside was a small gift)
very good BASEBALL!! quality nice!!
Good product!
looks great.soft and ...
quality нареканий no. only shortcomings, more long шла month.
otimo product, quality excellent and a vendendor that encaminha the shopping very quickly...
good cap came quickly.
нормуль cap
description all-match. recommend
husband понравила пришёл good quality goods
As described. High quality
Goooooooood~
Great cap, good quality and wears nice!
cap good!
my first order ali. very very satisfied. just молодец store, very fast дошло (counting ихний hit the i, ng chinese meaning) .... commodity: not possible color black dark gray and, tight denim material, потёртостью with visor on, looks expensive, отменное quality, not smooth embroidery thread stick up, size: there are adjustment, buckle: have насечка, ie .... разъезжается надевании every time when not delivery, it is in the dense... with chinese air bag надутом ie mail not too too rf родная любопытна
came спущенным package with package, пробитие seen, eh mail, mail, respect your people'll when you. this is not quality baseball отразилось, and not пробили newly видать успела помяться it. excellent quality baseball cap, high quality прошита. молодец store, recommend.
excellent cap, packaging and decent long shipping!!!
comfortable for women
vacuum packed well packed. matches the description.
normal
cap excellent
unexpectedly надутый packed in package.) brilliant!
slightly large in head
Super,,,,!!!!!
excellent figment!
чёткая cap!
really nice hat good quality my husband loves them and i really recommend this store thank you
quality is good. продовца recommend.
good cap and excellent store gregarious shop!
ممتازه
all, satisfied all
good button. came респект very fast
good product fast shipping recommend store
bought two cap krasnodar come to within 14 days. all like. kids satisfied.
Thank you!!! :-)
cap grade. depth is necessary. thick material. excellent price
good quality baseball cap, region ивановскую fast has come in two weeks. store recommend.