We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods came exactly as in the photo. Delivery is very fast, up to the Samara region 12 days. I haven't tried it yet. Seller recommend.
отличный коврик. большой. взяла тот, который открывается снизу. Тк посередине неудобно было бы выбрасывать мусор. В иркутск пришёл за 3 недели!
Perfect, 2 th carpet for the 2 th crate Very fast ordered on January 23 Received Today February 10 in Switzerland Super store I recommend it recommande 20 stars
The order very quickly came, an excellent mat, good quality, well collects the filler from the legs. I recommend, if you need to order more!
Product in good condition arrived. Delivery would With 10 days are, but that 14 days become. Think by CORONA and thereby delay PTT that it what later become is. In side whole not bad so. I would be the store then also recommend. Product arrived in good condition. Delivery would have been 10 days, but that would have become 14 days. Think because or CORONA and the delayed PTT that it has become a bit later. Not bad at all. I would therefore recommend the seller
The quality is excellent. The only negative, this is the size. I would like more. Goods in Vladivostok, came very quickly.
Very fast delivery to Ukraine. Quality Chic and its functions perform perfectly. I took the largest size.
Carpet/tray for the sands of cats. It was folded in half, so the product has some memory, but gradually it becomes more right. I hope it works, since my cats carry the sands all over the house. In the photo it looks like it fits (My sandbox is XXL, for you to get an idea) Product impresses with good quality, no defects Very fast shipping and reception Product and store recommended Updated tracking information at all times
Faithful to the description, very good material. Not put into service still waiting for my kitten
The בשטיחון small, so not all stepped inside and simple hangs. What שכן, it's not diffused bearings
Arrived earlier than expected. Looks great, very good value, I beleive it will work nicely. Thank you!
пришёл за 20 дней. трек отслеживался. мягкий на ощупь. есть запах. посмотрим как кошка будет вставать на него. с продавцом не общался.
Took forever - almost 3 months - to deliver even though it's a pandemic situation compared to other stores selling the same item. But at least it eventually got delivered today. As shown. Thank you.
Долетело в Израиль за неделю. И ещё неделю лежало внутри страны где-то. Классная подстилочка. Качественно сделана. Кот уже поточил коготки свои.
Large mat, holes are big enough for most catlitter. Back is soft, but keeps mat in place.
Время доставки в Киев около двух месяцев. Коврик соответствует описанию. Но после первого посещения туалета кошкой, все равно возле коврика есть крупинки песка. Это огорчает. Посмотрим как будет дальше. Продавца рекомендую.
доставка быстрая, осталось на коте испробовать в течение недели и выяснить насколько станет чище) постелил под туалет, мелкий мусор собирает.
Великий коврик. Я думаю, що коту сподобається. Якщо не надзюрить на нього протягом пару днів, значить норм) Рекомендую!
Klappt ganz gut. Roch anfangs etwas streng aber das verfliegt nach ein paar Tagen. Besser als nicht vor dem Katzenklo :)
The mat came by courier service to the point of issue. Quality at the level. There is a light smell, it will fade while smoothed.
Всё как на картинке, только отверстие посередине. Сложно понять, стало ли наполнителя в квартире меньше, но у самого туалета точно да)
Beautiful product. But the seam in the middle is not really useful. Try it out now.
Wonderful rug. I finally forgot what it's like to walk around the pebbles of the filler. The main thing is not to greed and buy a bigger mat. The photo can be seen as the silica gel gets stuck in the cells of the mat. Delivery fast-about three weeks. Thank you. Recommend.
het is eindelijk aangekomen! ik had de hoop al een beetje opgegeven, maar het is een mooi product!
Good product, the material looks tough and is performing its function. I'm happy with the purchase, I'll definitely get another one.
Smelly, included ventilation, waiting. But most importantly, the effect of pure floor is achieved.
Delivery to St. Petersburg by courier for 5 days (on March 30 ordered, on May 4 brought). The mat had a technical smell, but in one day it was weathered.
Ultrafast delivery to Moscow in 36 hours from the moment of order. Kotik has not yet tested
13 days delivery to Novosibirsk!!!! Very, very fast! Sending was the company "IML", brought the courier home! Quality is excellent!!! I and seals-satisfied!
The mat came quickly, the sizes as ordered, coincided)) the cat likes it, they have already bed, I hope now the sand will become less throughout the apartment! Thank you very much to the store, I recommend! :))
Looks good, the cat is not afraid, but until it tries not to step, let's see if it will become cleaner with it) to the touch is pleasant, there is a Velcro in the middle of the "lining" at the junction where the mat can be wrapped
Everything corresponds to the description, there is a small smell, but not deadly. To Italy it reached a little more than a month, thank you! We're going to be leaking. Then I'll add a tip.
The parcel reached a month before the Urals. The mat corresponds to the description, only there is a chemical smell. Hope to fade
33 days to come. It smell like glue but think its normal after this days in package. It is OK.
It came quickly. Smells of course rubber, but I think it will fade quickly. Thank you for the fast delivery
Stinks of hell. Looks weird. The cat is afraid to go to the toilet the smell repels.
Almost does not smell, looks good, feels pleasant to the touch. Inside "pocket" with 2 Velcro.
The mat performs its functions-a filler with cat's paws now only on it, and not throughout the apartment. Came with a very strong smell, but faded.
Very long shipping. The mat came in a normal package, not only that it was folded in half, and also it is all crumpled, looks like a crumpled piece of cardboard box. I do not even know how to straighten it, I'll try to warm it with a hairdryer. The mat has a chemical smell, hung out the window, I hope it will fade. For such money expected better quality, at least good packaging.
Good quality product. Thanks to the store. Sent quickly, track tracked. Took under his feet in the car.
Delivery to moscow 2 weeks. The mat performs its function, even delays large granules of the filler.
Excellent mat, there is a small smell. The order was 21 days. Thank you very much to the store!
The task copes perfectly. Thank you. Shipping about 3 weeks. I recommend the product and the store. There was a strong smell of rubber. In a day disappeared.
It's just a super mat it really does not leave on the surface crumbs all advise by the way pretty fast delivery
Came for 10 days in st. petersburg, there was a strong smell and crumpled, but on the floor quickly weathered and straightened. Now in the shock purity and there are no other problems uniting us with you))) i recommend! Thank you very much to the store!
Everything is fine, i got weeks for three, i have large sand so it solidifies in holes, but its much less became in the apartment, i have 2 cats asshole))) there was a smell but literally an hour, i did not smell anymore under the tray,))) All according to the description
The mat was delivered 2 weeks before israel. It stinks of rubber, but i think it will fade in a couple of days. I took the size 40 by 50 cm and it climbed perfectly. A little later i will add a review when i check how it works.
He's arrived super fast in a week. This is the second time i 've bought here, very satisfied.
Everything works clearly! Really, silica gel granules fall into the grate and remain there.
The rug is cool. I like the cat))) to baranovich delivery-two weeks. Recommend store
Cat is happy))). Functionality has not yet had time to try. But the smell of pipers! In time, i think it will pass
The goods arrived quickly at my home in Germany. The quality is very good. From me the dealer gets five stars. ⭐⭐⭐⭐⭐
Works like should. I don't have to it any reservations. Fast shipping
Went to mexico for 3 months! But finally came, works well, much less sand on the floor
The mat is good. But it was necessary to order the largest. The cat coming out of the tray for some reason jumps it over.
A good thing, just under the closed toilet. Helps, most of the filler remains on the rug. A small amount can be near, my cat is very rowing. Recommend to buy
Instant shipping! 2 weeks and i have the goods!)
The product arrived perfect and very fast
Correct. Very fast delivery!
Everything is super, it came quickly. At first strongly groin, but disappeared
Fast delivery, product as described. No smell and the cat didn't hesitate to enter his box with the new mat in front. Seems to work as promised!
The mat came for 3 weeks. there is a smell. in fact did not try.
All good. no smell
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