We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
The bag is wonderful. I recommend. Delivery is fast.
Excellent leather bag, sewn neatly, delivery about two weeks. As a gift, the store put a folding handle.
The bag is good, sewn well, i recommend!
Delivery to the house 10 days after the order, the bag is super, (this is already the second, the first for 4 years worn), quality and model for 100 stars!!!))) thanks for the small gift... pen)))
Delivered to st. petersburg in three days. The goods are satisfied, stitched soundly. I liked the bag. I buy from this store for the second time. Seller recommend.
as description, Quality is good.
Good!
Very nice! Lining could be nicer but very happy with the quality. Great value.
Shipping very fast if Is.
excellent. quickly order come store excellent, small cute invested souvenir pocket small defect (small дырочка) critical. all the rest in super!
bag, like us! feedback by only has been must come quickly, a longer шла month.
iam satisfied. its good quality for that price
bag is very good. genuine leather. as all in description. russian very fast shipping. 5 days to вологодской area. 5 stars manufacturer and store!!!
All ok. Excellent store.
match general bag expectation, pocket edge holes in extreme, two lost pendrive, be careful.
bag as the picture, fast shipping
excellent leather bag, stitched good. dark brown. smell skin. accessories good, metal locks. помялась little on the road, but it is not scary. over the bag is decent. two weeks дошла parcel, well packed. always on the store.
Very fast delivery. Excellent genuine leather. Quality look perfect. Just one note: color is dark brown not black as I expect but if read careful I had note so description gave from store the color was defined as coffee. That was my mistake but back is very beautiful. Thank you!
сумка супер, на ощупь как мягкая кожа, с сумкой подарок ручка, продавцу спасибо, сумку привезли не на почту, а в службу доставки откуда пришлось забирать самому, а это далеко, это единственный минус.
bag super, soft touch leather, gift with handle, to store thank you brought not bag, and to take to from shipping service, and far, only shortcomings is.
Настоящая кожа,отличный товар.Спасибо продавцу!
отзыв читайте на http://m.itao.com/detail/show.htm?postId=3000007183435627
Доставка до двери за 5 дней в РО. Сумка стоит своих денег. Доволен товаром и продавцом.
very good leather
отличное качество! не понравилось, что отправили какой-то доставкой... пришлось ехать за заказом на другой конец города.. лучше бы почтой отправили, по времени также.
Excellent, fast, thank you!
bag super, as photo. thanks for подарочек cute! recommend! home delivery courier.
сумка супер ,как на фото.спасибо за милый подарочек!рекомендую!доставка на дом курьером.
many good goods danj
Gute Ware vielen Danj
goods are delivered fast, immediately understood with color, blame itself.
товар доставлен быстро, с цветом сразу не разобрался, сам виноват.
-обалденное the delivery time: 23го received st 19 ordered! 4 day!!! bag excellent for your money. featured on all leather.-walking брелочек gift small point, a. average separator optional i do not have pocket. by the way, slotted are not fit for small money-outside pocket. this is no defect, folded could pocket to this. satisfied i completely! -the awesome the delivery time: ordered 19th on, on the received 23rd! 4 days!!! an excellent money for the bag. indications all by the skin. trifle-a contains keychain a was gift the in, nice but. i have not an did additional separator middle in the pocket. by the way, small money pocket for an external slots are there-will not work. this is not a defect, that it is form could pocket. i'm completely satisfied!
Самое обалденное - срок доставки: заказал 19 го получил 23го! 4 дня!!! Отличная сумка за свои деньги. По всем признакам кожа. В подарок шел брелочек - мелочь, а приятно. Мне не хватило дополнительного разделителя в среднем кармане. Кстати, внешний карман для мелких денег не подойдет - имеются прорези. Это не дефект,это чтоб карман мог складываться. Я доволен полностью! The awesome - the delivery time: ordered on 19th, received on the 23rd! 4 days!!! An excellent bag for the money. By all indications the skin. In the gift was a keychain contains - a trifle, but nice. I did not have an additional separator in the middle pocket. By the way, an external pocket for small money will not work - there are slots. This is not a defect,it is that pocket could form. I'm completely satisfied!
bag super
сумка супер
ok
Bag of good quality similar to the skin. 5 stars.
Bag of good quality similar to the skin. 5 stars.
Bag of good quality. I liked.
Bag of good quality. I liked.
Bag Krutetskaya, 100% leather! In Ukraine delivered "new mail" for 17 dney. spasibo store!
Bag Krutetskaya, 100% leather! In Ukraine delivered "new mail" for 17 dney. spasibo store!
Everything is super! I ordered a birthday and very satisfied. and my wife liked the bag even more!
Everything is super! I ordered a birthday and very satisfied. and my wife liked the bag even more!
Everything is fine! it's fast and very good! I hope my husband will be happy it is a birthday present)). all as in the description. smells like leather very soft. Thank you very much the store! I highly recommend!
Everything is fine! it's fast and very good! I hope my husband will be happy it is a birthday present)). all as in the description. smells like leather very soft. Thank you very much the store! I highly recommend!
Very good
Very good
The quality worthy! Ordered 25.08.17 received 11.09.2017. it's courier to the house Delivery fast, beautiful bag, very spacious, as normal, a lot of departments, corresponds to the description. thanks to the store for a present)