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Product always receives high satisfaction ratings from our customers

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Zardeals.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

5 stars
(57)
4 stars
(1)
3 stars
(0)
2 stars
(0)
1 star
(0)
Write a Review
K***z
31 Jan 2020

The product is equal to the image, plus it comes well protected and carefully wrapped. The seams are fine and comfortable. They arrived before the date. Very cute I like them very much I hope they last me and have no problems in the future. If so I will ask for others.

B***r
28 Oct 2019

great shoes... second time ordering but still too small...

Customer
11 Oct 2019

They arrived before the right packed date are accurate to the publication the quality surprised me recommend product and store i will definitely buy again

B***r
15 Sep 2019

Awsome shoes... Just too small.. I ordered a 8.5 and thy quite small..

Customer
25 Jun 2019

It's arrived in 10 days. Just like the description. Better to order size something bigger, i usually wear the 39 and in this case the 40 fits perfectly.

Y***a
1 Jun 2019

Krutan, the size is the same) came sooo quickly.

O***a
29 May 2019

Size approached, look good, take!

A***a
27 May 2019

Super sneakers. Fast shipping.

H***A
15 May 2019

Great. Corresponds to the description. I recommend the store and the goods. 25 cm.... 9 size

L***a
8 May 2019

Very quickly delivered. Cute.

D***o
6 May 2019

Bien

Y***a
2 May 2019

Very cute sneakers. On the leg look neat. Length on the insole 25 cm, ordered 40 size. Track tracking. Delivery to sakhalin about 3 weeks.

M***o
29 Apr 2019

excelent purchase

V***o
9 Apr 2019

The parcel came in 20 days, to the chelyabinsk region. Sneakers just super!!! Odorless, the lines are even, the threads do not stick out. At 37 pp. Ordered 7.5, sat down just perfectly.

I***a
19 Mar 2019

Great sneakers... Neatly and comfortably sit on the leg. At its 39 took 40... Sat tight... I hope the missing couple of millimeters will appear when unworn...

A***a
11 Mar 2019

Good! Fit perfectly. My 38. Delivery sdek. store thanks

A***c
6 Mar 2019

I order not the first year. Nice slippers. Pretty high quality. For their money for 5 plus. At the 37th russian size 24 cm ordered 7.5. Fit perfectly

A***a
2 Feb 2019

All super .. size in size .. cool looks .. thanks to the store!!!

N***a
17 Jan 2019

The goods came very quickly, the sneakers are chic!

D***o
12 Apr 2018

description fully comply with shoes

L***g
12 Apr 2018

So Nice! Order one size Up, Will order more

I***a
5 Apr 2018

size 37 38 заказала presses but not like tailgating, 39 has been наверно would be better. притензий no goods to quality, but very blue marking огорчила (открывала dispute about it, with a hair dryer продуть suggested, really marking пропадают but not in long store-matching dispute and indicate reason change requested. as promised part me whether it will сомневалась long money, but i закидал мольбой messenger with your. and плюнула вообщем поменяла. now waiting, do not know my me whether return денежки (without this seller sent to me i писала pre причём мазни!)

A***c
3 Apr 2018

the russian заказала 37 7.5. подошли perfect! tailgating, but also жмут. order will still. the very satisfied!

S***a
3 Apr 2018

shoes excellent. trace фломастера no. all-match. recommend to order.

M***r
2 Apr 2018

received спаибо fast, commodity size, very good.

A***e
28 Mar 2018

Ordered 38, better could be 39, i wear european 38! Fast shipping!

I***o
27 Mar 2018

клевые shoes! the perfect 38 подошли foot length 24 cm. very satisfied!

I***e
27 Mar 2018

маломерки 37р on, take nada 7,5.

G***s
24 Mar 2018

cool, photo маломерят, свой37 (p-p summer) 38 заказала

O***a
20 Mar 2018

super they

O***o
16 Mar 2018

shoes high quality your брала 38 40. fit. came send a month.

Customer
15 Mar 2018

24,5=size9

L***l
15 Mar 2018

good quality, excellent service thank you :)

S***r
1 Mar 2018

can efficaciously manf in kind and much transportaion cokta kullaniyorum be easily pleased. to everyone gecen emegi tesekur ederim☺☺☺

N***a
27 Feb 2018

cool, i am very satisfied!!! took your 39 9 size fit all. store recommend and чёстный executive!!!!!

D***a
20 Feb 2018

really cool shoes oh) my size 37, shoes written on 38, perfect подошли tailgating though, there is no stock. hope will not rub, i wide leg. общалась not the store. item recommend)

N***a
16 Feb 2018

shoes very cool! i'm very satisfied! beautiful, comfortable and even without smell!

J***o
15 Feb 2018

it is gorgeous, workmanship very good, loved

V***v
13 Feb 2018

quality is excellent, прибыло in time. almost crimea parcel in шла month! excellent, recommend!

Customer
6 Feb 2018

cool running, delivery fast, упакованно wonderful, such for кочество at an altitude of money брала rus 38 size 25 cm, boarded perfectly.

C***o
5 Feb 2018

haunted. waist excellent i get ever super good free figment NEITHER well arrived the empecé wear!!! recommend wholesale and selling figment free!!!

E***a
3 Feb 2018

excellent, super!

U***a
2 Feb 2018

all good quality is good, description all-match. ie to 24,5 cm, size 9 perfect, freedom to have 0,4 cm)

N***a
31 Jan 2018

cool slippers! spots no smell. took by 39 size 40. might be slightly slightly bigger, but terrible. less shipping month.

B***u
28 Jan 2018

less than two weeks, my shoes profit. they are cool, stand your money. 36 i took 38, подошли. promptness for re-send thank you

V***a
27 Jan 2018

when you choose the size ориентировалась insole 24.5 cm size = 8.5. just shoes.

E***o
9 Jan 2018

Thank

N***a
8 Jan 2018

i really like, угадала size. comfortable shoes-only u want to ask store blue stripes is this? this marking or decor "is? 5 star ставлю still that some придумаю. fast shipping. recommend

O***a
8 Jan 2018

cute 38 in the russian притык!

C***t
28 Dec 2017

exellent

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Women Canvas Flat Shoes

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