We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Krutan, the size is the same) came sooo quickly.
Size approached, look good, take!
Very quickly delivered. Cute.
Great sneakers... Neatly and comfortably sit on the leg. At its 39 took 40... Sat tight... I hope the missing couple of millimeters will appear when unworn...
The goods came very quickly, the sneakers are chic!
description fully comply with shoes
So Nice! Order one size Up, Will order more
size 37 38 заказала presses but not like tailgating, 39 has been наверно would be better. притензий no goods to quality, but very blue marking огорчила (открывала dispute about it, with a hair dryer продуть suggested, really marking пропадают but not in long store-matching dispute and indicate reason change requested. as promised part me whether it will сомневалась long money, but i закидал мольбой messenger with your. and плюнула вообщем поменяла. now waiting, do not know my me whether return денежки (without this seller sent to me i писала pre причём мазни!)
the russian заказала 37 7.5. подошли perfect! tailgating, but also жмут. order will still. the very satisfied!
shoes excellent. trace фломастера no. all-match. recommend to order.
received спаибо fast, commodity size, very good.
Ordered 38, better could be 39, i wear european 38! Fast shipping!
клевые shoes! the perfect 38 подошли foot length 24 cm. very satisfied!
маломерки 37р on, take nada 7,5.
cool, photo маломерят, свой37 (p-p summer) 38 заказала
shoes high quality your брала 38 40. fit. came send a month.
good quality, excellent service thank you :)
can efficaciously manf in kind and much transportaion cokta kullaniyorum be easily pleased. to everyone gecen emegi tesekur ederim☺☺☺
cool, i am very satisfied!!! took your 39 9 size fit all. store recommend and чёстный executive!!!!!
really cool shoes oh) my size 37, shoes written on 38, perfect подошли tailgating though, there is no stock. hope will not rub, i wide leg. общалась not the store. item recommend)
shoes very cool! i'm very satisfied! beautiful, comfortable and even without smell!
it is gorgeous, workmanship very good, loved
all good quality is good, description all-match. ie to 24,5 cm, size 9 perfect, freedom to have 0,4 cm)
less than two weeks, my shoes profit. they are cool, stand your money. 36 i took 38, подошли. promptness for re-send thank you
i really like, угадала size. comfortable shoes-only u want to ask store blue stripes is this? this marking or decor "is? 5 star ставлю still that some придумаю. fast shipping. recommend
cute 38 in the russian притык!