We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product is equal to the image, plus it comes well protected and carefully wrapped. The seams are fine and comfortable. They arrived before the date. Very cute I like them very much I hope they last me and have no problems in the future. If so I will ask for others.
They arrived before the right packed date are accurate to the publication the quality surprised me recommend product and store i will definitely buy again
It's arrived in 10 days. Just like the description. Better to order size something bigger, i usually wear the 39 and in this case the 40 fits perfectly.
Krutan, the size is the same) came sooo quickly.
Size approached, look good, take!
Great. Corresponds to the description. I recommend the store and the goods. 25 cm.... 9 size
Very quickly delivered. Cute.
Very cute sneakers. On the leg look neat. Length on the insole 25 cm, ordered 40 size. Track tracking. Delivery to sakhalin about 3 weeks.
The parcel came in 20 days, to the chelyabinsk region. Sneakers just super!!! Odorless, the lines are even, the threads do not stick out. At 37 pp. Ordered 7.5, sat down just perfectly.
Great sneakers... Neatly and comfortably sit on the leg. At its 39 took 40... Sat tight... I hope the missing couple of millimeters will appear when unworn...
I order not the first year. Nice slippers. Pretty high quality. For their money for 5 plus. At the 37th russian size 24 cm ordered 7.5. Fit perfectly
The goods came very quickly, the sneakers are chic!
description fully comply with shoes
So Nice! Order one size Up, Will order more
size 37 38 заказала presses but not like tailgating, 39 has been наверно would be better. притензий no goods to quality, but very blue marking огорчила (открывала dispute about it, with a hair dryer продуть suggested, really marking пропадают but not in long store-matching dispute and indicate reason change requested. as promised part me whether it will сомневалась long money, but i закидал мольбой messenger with your. and плюнула вообщем поменяла. now waiting, do not know my me whether return денежки (without this seller sent to me i писала pre причём мазни!)
the russian заказала 37 7.5. подошли perfect! tailgating, but also жмут. order will still. the very satisfied!
shoes excellent. trace фломастера no. all-match. recommend to order.
received спаибо fast, commodity size, very good.
Ordered 38, better could be 39, i wear european 38! Fast shipping!
клевые shoes! the perfect 38 подошли foot length 24 cm. very satisfied!
маломерки 37р on, take nada 7,5.
cool, photo маломерят, свой37 (p-p summer) 38 заказала
shoes high quality your брала 38 40. fit. came send a month.
good quality, excellent service thank you :)
can efficaciously manf in kind and much transportaion cokta kullaniyorum be easily pleased. to everyone gecen emegi tesekur ederim☺☺☺
cool, i am very satisfied!!! took your 39 9 size fit all. store recommend and чёстный executive!!!!!
really cool shoes oh) my size 37, shoes written on 38, perfect подошли tailgating though, there is no stock. hope will not rub, i wide leg. общалась not the store. item recommend)
shoes very cool! i'm very satisfied! beautiful, comfortable and even without smell!
it is gorgeous, workmanship very good, loved
quality is excellent, прибыло in time. almost crimea parcel in шла month! excellent, recommend!
cool running, delivery fast, упакованно wonderful, such for кочество at an altitude of money брала rus 38 size 25 cm, boarded perfectly.
haunted. waist excellent i get ever super good free figment NEITHER well arrived the empecé wear!!! recommend wholesale and selling figment free!!!
all good quality is good, description all-match. ie to 24,5 cm, size 9 perfect, freedom to have 0,4 cm)
cool slippers! spots no smell. took by 39 size 40. might be slightly slightly bigger, but terrible. less shipping month.
less than two weeks, my shoes profit. they are cool, stand your money. 36 i took 38, подошли. promptness for re-send thank you
i really like, угадала size. comfortable shoes-only u want to ask store blue stripes is this? this marking or decor "is? 5 star ставлю still that some придумаю. fast shipping. recommend
cute 38 in the russian притык!
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