We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag went for about a month. I was waiting for her, and I was not disappointed. Fully corresponds to the photos of the store. Quality is super! All locks are strong, new, work perfectly. Despite the small size of a completely roomy bag, I thought it would be smaller. The skin is very similar to natural, pleasant to the touch, medium density: not thin and rough, but keeps the shape. Several departments inside, lining fabric type of dense plastic. Very satisfied, I recommend a handbag. If possible, I will complement the review after some time of use.
Handbag is good, sewn perfectly, smooth, for cosmetics/phone/hairpins/perfume roomy. Notebook A5 in hard cover climbed only diagonally. The clasp with it closed untightly. But this handbag is not designed for heavy bulk items. Inside the side is one small pocket and opposite two pockets with a zipper, between them there is another simple pocket. Top leatherette matte. Handbag neat and compact as I love❤Thank you, store!
The bag is good. The order on December 1, came to the post office on January 10 in the Volgograd region. Inside the side pocket on one side. On the other side there are two secret pockets with a zipper and one without a zipper. The bag is pleasant to the touch. I like everything. You can wear on a long strap. With the store did not communicate.
The order was made 25.10., the parcel came to the Stavropol territory 19.11. On the way was tracked on the entire route. Package with pouches and several layers of pouches. Bag without damage, odorless. It looks very nice, just super, in itself not big but not small will fit and umbrella and so on trifles.... Inside the compartment is one but on the sides pockets with locks, the buckle on the bag is only iron, the handle is small and on the shoulder. Seller thanks for the fast delivery and the goods!
The order was made on july 6 and on july 23 already received at the post office in rb. The delivery time was 17 days, which is very surprised and happy. Handbag fully corresponds to the photo and description. The clasp works, the seams are all even, whole, there are no protruding threads. Suede ocheoye pleasant to the touch. Inside handbag 1 compartment, on one inside 2 zipper pockets, all work, on the side The side is just a small pocket. Handles Can be unfastened and remain only the one, with Which you will be more comfortable.
pretty bag .thank you store
Very satisfied, the bag is excellent, the great-grandfather took care of put the filler to keep the presentation, the bag was wrapped in a soft bag, well packed. Thank you.
Super lovely bag to see. Very happy with it
Very beautiful bag. Shipping fast