We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is chic, first ordered gold, but after a while canceled transportation, and the store offered to send again, the gold was not available, and i chose white, but i even liked it more. packed well in a cardboard box. the quality is super, and the bag itself is cool, unusual. iphone 7 does not freeze, it is the size of the palm, but it's not a problem, because it's super. in belarus came for a month
Super Bag! I'm amazed!
Beautiful, very well manufactured
Item just delivered and I am satisfied 100%... Thank you
Very beautiful handbag, as in the picture. went not long.
Finally got this purse. Long led the hunt for white color. Packed well in a box, but nevertheless 3 rhinestones on the handle was not, and in the package too. Opened a dispute for 200 p, because well, it's very obvious and to wear so in no way, immediately approved. Since i took so at a discount a large return cost would be impudent. I'll take it to the repair, i hope to pick up the rhinestones and i will definitely wear it. If not for this nuance, the bag itself is very beautiful. It is miniature, but the iphone se phone, card, keys and lipstick will fit)
Transportation was canceled but money returned
I did not come the store all at once returned the bag. Package lost
very nice and lovely i love it thanks friend
Excellent product l love it
Love it so much, thank you!
This is my second order. I love it soo much. Thank you store
ha tardado arrive half life muchisimo. east and Is no les quedaba, habia you wait that the hiciera factory. free shipping selling was very, me ofrecio Others COLORS and Others models, newest queria Well To A, east But queria specifically. tuve the ampliarle Shipping two fold long time, i. new time last not To party, But Is lovely. newly Done smell long, RUBBER, Glue, But Good, the dejare aireandose home garden. coming two brand fashion pink leather, A front and OTHER behind the. me upset laqu This front cos looks, But Good, free shipping BAG Is lovely and original. wholesale order mio.
superba nu incape telefonul in ea:)
just perfect !! arrived on time . highly recommend store thank you seller!
i you satisfied with my commende sui
lovely handbag. exactly the same as the photos. many thanks for good goods!
I didn’t get the color I wanted but the store was quick to inform me and helped with an alternative.
excellent BAG, excellent quality, excellent SUPPORT and fast shipping, nicely boxed
beautiful, very beautiful!! i am super funny this purchase, real jewelry no. add back!!
it feels nice bag j'adore many thanks ..
wonderful!!!! tal Which description.
Item is exactly how it looks in pictures. Excellent quality and gorgeous. Seller shipped the item fast within a day or two and it arrived within 2.5 weeks. Thank you so much!
same as picture
Great product at a good price
good bag. original odor only have.
bag super! looks very expensive and original! thank you store)
very very serious store thanks lot funny
looks a joia tao's lovely! passionate, super recommend, ja'll buy more ..