SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Zardeals.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Красивые, стильные часы. Очень понравился цвет. Подходят на тонкое запястье. Быстра доставка.
Классные часики, спасибо
спасибо!
хорошие часы, но видео что стрелки бумажные, рекомендую
Tacking sounds a little penis data and pretty pleasure
Watch fire! I liked it very much. In Moscow came in 18 days
Soft strap, look very cute and neat. Everything matches.
Great hours. Original. Delivered quickly. Packed carefully. Thank you very much.
Good quality, satisfied!
Very beautiful and different!
IS OK
For this price, the watch is very good!
Watch very nicely the presents. Housing shield is like by Chrome. Any damage. Pictures taken with artificial light.
Watch awesome. Beautiful. With a shirt oiled it. I recommend. I like it very much.
Cool watches, look stylish, go for sure. Very satisfied with the purchase
Thank you. Stylish. Go. Happy. Take care of yourself there, guys.
Very nice, well wrapped, recommend, czekałam 1 month
Simpotic
Watch Super. Fast delivery. Recommend to everyone.
Got into integrity, go. Made well. I like it
The clock is very cool! I have a small hand and a thin wrist, but I wanted a big watch. Look stylish. How long will they serve, I'll write later, and now they go for sure. Long in Voronezh got, more than 2 months.
I really like it! Concise and stylish! Packed well! Took it in the mail! For such a price
Product compatible with description
It looks better in the photo than in reality but OK.
It took a month and arrived very good packed. It's just like the pictures
Quality is super)))))
Watch is beautiful. Czekałam for its very long, but worth was. Cheap and great the presents. Recommend.
The parcel was delivered a little more than two months after the order. The watch was packed in a bag, the dial is covered with foam rubber for protection. Everything came intact, corresponds to the order. The design of the clock is interesting, they are large. The strap is stiff, I'm not comfortable, if I measured before buying, I would not buy it. But for such money norms.
The watch came safe and sound. Beautiful, matte. Working.
Visually the clock is excellent. The parcel went for a long time-2 and a half months
ļoti skaists pulkstenis,paldies.piegāde nepilns mēnesis
The watch took as a gift. Very long walk. I even had to open a dispute. But the goods today received, whole and in working order. The recipient is very happy. Thanks to the store and the employees of the dispute department. Happy new year!
goooood!!!!
Thanks for fast shipning. This product is prefect i Love them.
I was waiting for these watches. Pretty. Minus the star for the fact that the big arrow slightly walks left-right (the specified time does not affect). Well packed
Excellent watches for such money! Thanks to the store for the promptness! I will buy more! Friends! Sign up in the cashback service and receive as I return up to 90% C purchases on AliExpress! To register, use the link (remove spaces)-http: // Got. by/3vbsd6. During the use of cashback service I have returned more than 470 $.
Super
The clock is very even cute. Delivery is about a month. I took it at the post office. I recommend.
Not bad. It could be daily uses
Very well packed, head limiter for safety, heavy duty
Very stylish watch!! When the clock just came with the plug one arrow dangled a little, but when I took off the plug-like it was fixed... and go right! Very timely came for 2 weeks before Ng
They are nice thank you for coming to the third attempt beautifully
Perfect, as described
Watch Super!
NICE PRODUCT THANK YOU SELLER ♥️ EVERITHING IS OK RECOMAND ⚠️⚠️⚠️
80 days to come to Turkey. Long time. But they're not damaged. They're not bad for the price. It is well regarded. flashy.
The store sent the parcel quickly, in kharkov was after 15 days. well packed, thanks to the seller, i recommend.
The parcel came quickly! Cute watch! i ordered the same only gray, delighted! I recommend!
It takes just 2weeks. Very nice.
Kolosāls Pulkstenis. Iesaku!